At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Who's winning the fast casual pizza game?

by Travis Wagoner — Editor, Networld Media Group

The fast casual pizzeria craze shows no signs of ebbing.

Restaurants gear up for summer hiring season

April 11, 2016

Ninety-one percent of hourly employers anticipate hiring the same or more workers this summer compared to last year.

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Buona playing ball with Chicago Cubs, White Sox

April 8, 2016

The company has also penned an agreement with Cubs first baseman Anthony Rizzo to help raise awareness of his charity, The Anthony Rizzo Family Foundation.

Holler & Dash launches Revel POS platform

April 8, 2016

Features include employee scheduling, food ordering, kiosk, customer-facing display, kitchen display system, line buster and online ordering.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

Villa Restaurant Group makes marketing promotions

April 7, 2016

Villa Restaurant Group has made changes to its marketing department.

4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…

Photo gallery: Restaurant Franchising & Innovation Summit 2016

by Cherryh Cansler — Editor, FastCasual.com

More than 140 franchise execs gathered last week in Dallas at the Franchising Restaurant & Innovation Summit.

The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

Trademarking 101: Can Chipotle be the 'Chipotle of the better-burger' segment?

by Cherryh Cansler — Editor, FastCasual.com

The term "better burger" may prove difficult to trademark, however, as it's been widely used among media and other restaurant operators to describe a variety…

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Why investing in 'corporate governance' is key to restaurant survival

This will involve investing in legal counsel to prepare documents governing the relationships between your company's officers, directors, and shareholders…

Heard at the Summit: Memorable quotes from Day 1

by Cherryh Cansler — Editor, FastCasual.com

Any time you gather some of the industry's brightest CEOs, franchisors, chefs, franchisees and vendors, there is sure to be some insightful quotes. We've…

Why restaurants should embrace 'Fail-Fast' methodology

by Tal Zvi Nathanel — US CEO, MyCheck

"When restaurants try something new, they aren’t looking to fail, they are looking to adapt or evolve. Fail fast is evolving, taking risks, and recognizing…

Johnny Rockets hires on leader for international support effort

March 28, 2016

Rumbani Mchawe will provide support to the international franchise community, specifically operators in the Middle East, Europe and Africa.

Enough of the 'why' on employee engagement, give me some 'how'

Creating engagement doesn’t need to be abstract, however, because the basics of engaging a workforce are commonly recognized business principles.

Uncle Maddio's Pizza names a new COO

March 25, 2016

Matt Andrew, founder and CEO of Uncle Maddio's Pizza, announced the promotion of Scott Goodrich to COO.

How Cafe Rio's 'chief people officer' recruits, retains top employees

by Cherryh Cansler — Editor, FastCasual.com

CPO Andy Hooper chats about how the recipe for the chain's success is more than just serving burritos and making money. Hint: It's about giving employees a…