Tyson Foods cooperates with feds on chicken price fixing investigation

June 12, 2020

Tyson Foods, Inc. is cooperating with the U.S. Department of Justice on a price fixing justification in the chicken industry, the company announced in a press…

&Pizza urging employees to vote, offering PTO on Nov 3

June 12, 2020

In an effort to encourage its employees and communities to vote in this year's presidential election, &pizza won't open locations on Nov. 3. CEO Michael…

Social media backlash leads to Starbucks reversing ban on Black Lives Matter apparel

by Cherryh Cansler — Publisher, FastCasual.com

June 12, 2020

After enduring a social media backlash Thursday, Starbucks has not only reversed its policy on banning employees from wearing apparel in support of Black Lives…

Taco John's: A QSR that dares fast casuals to 'follow us'

With a fresh look and a plan to add more than 75 stores in the next few years, Wyoming-based Taco John's, is having something of a rebirth 52-plus years into…

Starbucks transforming US stores

Understanding that the customer experience will never be the same even when COVID-19 is in the rearview mirror, Starbucks is doubling down on its digital…

Restaurant transactions slowly rebound as dine-in service returns

June 9, 2020

Nearly three-quarters, 68%, of U.S. restaurants are able to reopen dine-in service as COVID-19 restrictions are being lifted and customer transactions are on a…

BurgerFi going public?

June 8, 2020

BurgerFi International is on its way to becoming a publicly traded company on the NASDAQ stock exchange. The better-burger chain, which has 125 locations in 2…

How Shake Shack, Chipotle supporting racial equality

by Cherryh Cansler — Publisher, FastCasual.com

June 8, 2020

Chipotle and Shake Shack, two fast casual brands that the industry holds up as leaders, are showing their support for racial equality.

Boloco CEO: 'Most real change requires irrational passion, effort, behavior'

Although a Boloco located on the Boston Common sustained smashed glass, stolen computers and cash amid George Floyd protests last week, CEO John Pepper…

Portland eatery installs vending machine to serve guests during COVID-19

June 8, 2020

Pix Patisserie, a Portland restaurant, installed a refrigerated vending machine to serve rotating trays of pork dumplings, squid, crème brûlée, macarons and…

Webinar to explore how mid-market restaurateurs hyper-focus on digital channels

June 5, 2020

Paul Doerner While many fast-casual restaurant concepts have successfully pivoted to off-premise during the coronavirus pandemic, the desire to reopen…

3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

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Just Salad exec: 'A calorie label simply isn't enough'

June 5, 2020

Just Salad is embracing carbon labeling, which means its menu will feature the carbon footprint that reflects the total estimated greenhouse gas emissions…

Webinar offers insightful strategy for retailers in the 'new normal' of business

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A free on-demand informative webinar, sponsored by LogMeIn, offers critical insight for retailers getting back to business in the wake of COVID-19.

Coolgreens revamps vending strategy, targets residential, office market

June 5, 2020

Coolgreens, an Oklahoma City, Oklahoma-based fast casual restaurant chain, is catering to high-rise residential and office buildings in Dallas, according to a…

Is Starbucks still Starbucks?

by Robert Passikoff — Consultant, Brand Keys

Now that the pandemic has forced Starbucks to change its operating model, Brand Keys' Robert Passikoff wonders what's the difference between Starbucks and a…

Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

Judge requiring Panera franchisee to pay $4.6M to managers

June 3, 2020

Panera Bread's largest franchisee, Covelli Enterprises, must pay $4.6 million to more than 900 assistant managers who alleged Fair Labor Standards Act and Ohio…

What Captain D’s can teach chefs about mixing batter

by Sam Eppehimer

Larry Jones, VP of Construction with Captain D’s, shares how blender failures inspired it to look for new mixing solutions.