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Operations News & Media

Starbucks pauses advertising via social media

June 29, 2020

In an effort to "stop the spread of hate speech," Starbucks is pausing advertising on all social media platforms, including Facebook and Twitter.

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Surge in COVID-19 cases prompts Kolache Factory to reclose dining rooms

June 25, 2020

As Texas — Houston in particular — is experiencing a dramatic surge in COVID-19 cases, Kolache Factory is reclosing dining rooms and restrooms at all 27 of its…

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How many seats does a restaurant need to be profitable?

by Steven Starr — President, starrdesign

Understanding how many tables your restaurant truly needs is based on understanding the peak hour, or when the restaurant is operating at its maximum capacity

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Webinar explores how mid-market restaurateurs hyper-focus on digital channels

June 24, 2020

COVID-19 forced many restaurants to pivot to off-premise sales in the last year. The decision to reopen requires taking into account a number of factors…

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Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

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Newk’s Eatery tests ‘hardwareless kiosk,' plans to add vending coolers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Adam Karveller of Newk's Eatery thinks order habits will change long-term as a result of COVID-19. He thinks curbside pickup, delivery, online ordering and…

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Moe’s opens first kiosk-only restaurant in Pittsburgh

June 23, 2020

Moe's Southwest Grill's first kiosk-only restaurant has opened in Pittsburgh, the company announced via email.

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Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

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Spike in COVID-19 cases not hindering drops in restaurant transaction declines

June 22, 2020

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven't yet impacted the continuing improvement in major restaurant chain…

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Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…

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How the restaurant industry will bounce back from COVID-19

by Jim Balis — Partner, CapitalSpring

Changing marketing tactics, upgrading sanitation tracking and scaling down menus are just a few things that restaurants are doing in order to stay in business…

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Clean Juice taps black employees to address pandemic of race

by Cherryh Cansler — Publisher, FastCasual.com

In an effort to gain some perspective, the founders of Charlotte-based Clean Juice,  invited three black employees to join it's "Be Organic" podcast to discuss…

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&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

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[ON-DEMAND WEBINAR]: How Mid-Market Restaurateurs are Hyper-Focused on Digital Channels for Future Growth

With many fast-casual restaurant concepts having successfully pivoted to off-premise, the desire to re-open the doors to diners may come with hesitation.

Presented by FastCasual.com

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Webinar to reveal 4 strategies to help restaurants prosper amid COVID-19

June 17, 2020

Everyone knows these are challenging times with COVID-19, but people still need to eat, and restaurants are finding new ways to serve them. 

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Peet's Coffee reopening 17 locations

June 17, 2020

After reopening nearly 50 locations in May, Peet’s Coffee has added 17 more units to the list of its operating cafes. This wave includes locations in are…

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How Mooyah Ops VP helping franchisees land, navigate PPP funds

by Cherryh Cansler — Publisher, FastCasual.com

Of the Mooyah franchisees who applied for PPP loans, all but four received them, which totaled $3,419,200.

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Kansas City couple beating odds to keep restaurant open amid COVID, protests

by Cherryh Cansler — Publisher, FastCasual.com

Urban cafe KC owners Chef Justin Clark, and his wife, Rashaun, are operating their restaurant and food truck during uncertain times.

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US restaurant transaction decline easing up a bit

June 15, 2020

U.S. restaurant chain customer transactions were down -14% for the week ending June 7, revealing improvement for an industry hard hit by the COVID-19 pandemic.

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Franchise vets consulting for independent restaurateurs

June 15, 2020

Franchise Growth Solutions LLC has added a division to teach independent restaurateurs how franchise companies reduce food, paper, beverage, labor and other…

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