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Operations News & Media

GRUBBRR teams with GardaWorld Cash Services to provide contactless cash solution

July 21, 2020

GardaWorld Cash Services, a cash management service provider and part of a security services company, and GRUBBRR, a provider of ordering and fulfillment…

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Study: Only 42% would dine out

July 21, 2020

Fewer than half (42%) of Americans said they are planning to dine out even as regulations restricting their rights loosen, according to Harris Interactive and…

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Fast food industry worth $932B by 2027

July 21, 2020

The fast food restaurant sector will grow at a compound annual growth rate of 4.6% reaching $931.7 billion by 2027, according to ResearchandMarket.com, The…

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Deploying kiosks in your restaurants: What are you waiting for?

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

Dipesh Hinduja of Stratixcorp gives advice for a successful kiosk deployment. Hint: Not having a Mobile Device Management system in place will derail your…

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Fat Brands looks to raise $9M in Series B offering

July 14, 2020

Fat Brands Inc., the parent company of Fatburger, Elevation Burger, Ponderosa and other brands, announced the pricing of 360,000 shares of Series B cumulative…

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Farmer Boys names former CKE, YUM exec as VP of Finance

July 14, 2020

Farmer Boys has hired restaurant industry and finance veteran Joseph Ortiz to serve as its VP of finance and accounting, where he will lead the respective…

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10 restaurant trends fueled by the pandemic

by Melissa Calvert — Academic Blogger, Accuratecite

Although COVID-19 has changed a lot of things about the industry, even a pandemic can't stop these 10 trends.

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Starbucks requiring customers to wear masks

Want Starbucks? Better mask-up if you're going to a company-owned store.

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Pizza Inn, Pie Five parent working to stay listed on Nasdaq

July 9, 2020

Dallas-based Rave Restaurant Group has been struggling, but now the U.S. Securities and Exchange Commission has weighed in on the matter, issuing the parent…

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Coolgreens promotes GM to regional operations director

July 7, 2020

Coolgreens has promoted Larissa Witt to regional operations director, a new position created as a result of the brand's rapid growth, according to a company…

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Is your restaurant prepared for possible second wave of COVID-19

by Patrick Hardy

Successful restaurant operators will need to apply a measured approach to both disaster preparedness and recovery with the likely prospect of a "second wave…

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Anonymous restaurant check-in offers option for security-wary diners

July 3, 2020

A Canadian company called, I Checked In, has released a contact-tracing service that restaurants and other businesses can use to contact customers who want to…

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Cousins Subs promotes 3 execs

July 3, 2020

Wisconsin-based Cousins Subs has promoted three members of its corporate support team. J.J. Grube steps into the position of VP of operations & finance…

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PPP loan application extended to August pending president’s approval

July 2, 2020

Companies that haven't taken advantage of the Paycheck Protection Program are likely to have until Aug. 8 to apply, thanks to a Senate vote to extend the…

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FastCasual accepting nominations for 2020 Perfect Pitch

FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.

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Capriotti's inks deals for 18 units amid COVID-19

July 1, 2020

The pandemic has not slowed growth at Las Vegas-based Capriotti's Sandwich Shop as it as has signed 18 development agreements since the onset of COVID-19.

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Winner Winner: Chicken for dinner — and lunch and breakfast

by Richard Delvallee

Chicken concepts were the first to break into positive sales territory in mid-April, and their traffic has been trending even YOY at lunch and dinner since the…

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US restaurant industry hits bump in the recovery road

June 30, 2020

For the first time since the week of April 5-12, customer restaurant transactions failed to improve in year-over-year trend numbers. In fact, customer…

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QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's

In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.

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Fazoli's sales surge amid pandemic

June 29, 2020

Despite the pandemic, Lexington, Kentucky-based Fazoli's has continued to thrive in the second quarter, hitting its highest sales record for the month of May…

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