Drive-thrus prove to be lifeline for restaurants

September 1, 2020

Drive-thru restaurants have been a lifeline for restaurants during the pandemic, according to The NPD Group, which found that drive-thru restaurant visits…

Beef O' Brady's 'chickens out'

August 31, 2020

FSC Franchise Co., the parent company of Tampa-based Beef' O' Brady's and The Brass Tap, is getting in the chicken game with The Hatchery. Although the fast…

Jersey Mike's launches contactless catering program

August 31, 2020

Jersey Mike's Subs is introducing a contactless catering program to give customers a more secure meal option for gatherings. Choices include:

Why Dog Haus hearts virtual kitchens (and why you should, too)

Nearly 18 months ago, Dog Haus started developing virtual brands for an August 2020 launch, but COVID-19 forced an earlier debut. Dog Haus' Hagop Giragossian…

Chipotle using app to support back-to-school fundraiser

August 31, 2020

Chipotle Mexican Grill is leveraging its fundraising technology to help support under-resourced students returning to school. Through its first-ever digital…

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

Starbucks, Sweetgreen leading employees to the polls

by Cherryh Cansler — Publisher, FastCasual.com

Two fast casual brands known for leading the industry — Sweetgreen and Starbucks — are leading their employees to the polls in November.

CORE appoints Sheila Bennett as executive director

August 26, 2020

Children of Restaurant Employees — CORE — a national non-profit organization that supports food and beverage service employees with children, has appointed…

Restaurant chain transaction decline on healthier track

August 26, 2020

Customer transaction declines at major restaurant chains improved in the week ending August 16, moving into single digits after 21 weeks of double-digit…

Miami CEO proves plastic reduction is possible amid COVID-19

by Cherryh Cansler — Publisher, FastCasual.com

Flemming Madsen, co-owner and founder of Miami's Delicious Raw, isn't going to let the coronavirus take his business or his passion for preserving the planet.

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

Revenues down at Muscle Maker Grill

August 20, 2020

Although Muscle Maker Inc. reported Thursday that Q2 revenues were down from $1.38 to $0.834, CEO Michael Roper said things were looking up.

Consumers are ready to dine in but won't ditch to-go, delivery

by Carl Van Ostrand — VP of Consumer Insights, DISQO

Although the onset of COVID-19 made in-person dining impossible in March and April, consumers are starting to show interest again but aren't cutting cut back…

US Foods debut ghost kitchens to help food operators drive revenue, expand with ease

August 19, 2020

US Foods is launching a ghost kitchen program in a quest to help restaurant operators expand off-premise dining and create a new revenue stream at the same…

KitchenUP™

Taking Cloud Kitchen Concepts to New Heights

Presented by Qu

Poll reveals 3 things customers expect during COVID-19

by Ido levanon — CEO, Dragontail Systems

Nearly half of U.S. customers polled said they faulted the restaurant if they placed an order through a delivery app and had a poor experience.

Tropical Smoothie sales up 25%

August 17, 2020

Despite COVID-19, Tropical Smoothie Cafe LLC sales are higher than ever. The chain reported Monday that July's comp sales were up 25.5% and that transactions…

Garbanzo files for Chapter 11

August 17, 2020

Colorado-based Garbanzo Mediterranean Fresh is hoping to make a comeback after filing for Chapter 11 last week in the Eastern District of Missouri, where…

Al fresco dining: Are you leaving money on the table?

by Steven Starr — President, starrdesign

Part One of our series on outdoors space, we tasked restaurant operators to answer several questions about their outdoor dining space. Part 2 will feature…

Dickey's Barbecue Pit, Fazoli's tap ghost kitchens to advance business

August 14, 2020

Dickey's Barbecue Pit is launching virtual kitchens as its latest franchise opportunity and plans to open the facilities in Chicago, Houston, Orlando and…