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Operations News & Media

How Latitude Food Group CEO James O’Reilly is scaling &pizza, Tijuana Flats

by Mandy Wolf Detwiler — Editor, Connect Media

As CEO of Latitude Food Group, industry veteran James O'Reilly is leveraging a centralized backend support model and rigorous operational discipline to…

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Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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3 things fast casual operators can steal from Starbucks' turnaround quarter

by Cherryh Cansler — Publisher, FastCasual.com

The company's latest earnings call shows how targeted store upgrades, daypart-focused operations and smarter loyalty perks helped fuel growth — and why the…

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Fast Casual Hall of Fame honoring Geoff Alexander, Mark Brezinski, Darden Coors at Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

The 2026 Fast Casual Hall of Fame will recognize three restaurant executives whose leadership has shaped innovation, technology adoption and growth across the…

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CaterZen, Star Micronics integrate workflow tools to reduce catering errors

July 29, 2026

Nashville, Tennessee-based CaterZen Catering Software has partnered with Star Micronics to help restaurant operators integrate kitchen display and labeling…

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Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

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How to deliver fast casual quality at 'QSR speeds'

by Bradley Cooper — Editor, Connect Media

Customers expect QSR speeds with fast casual quality. A panel at the Fast Casual Executive Summit will share how restaurants can keep up.

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Buffalo’s Express opens 1st standalone restaurant, expands beyond Fatburger co-brand model

by Amy Sorter — Writer and Editor, Connect Media

FAT Brands' Jake Berchtold explains how the former co-located Buffalo's Express opened its first stand-alone restaurant in Washington State.

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Flo Rida becomes equity partner in Beyond Juicery + Eatery

July 27, 2026

Beyond Juicery + Eatery has added Grammy-nominated recording artist and entrepreneur Flo Rida as an equity stakeholder in a multimillion-dollar deal aimed at…

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How to Make Sure Only the Right People Are in Your Team Chat

Wrong people in your team chat? Learn why it happens, what it costs, and how to keep every group chat organized so messages only reach the right people.

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AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle…

Presented by Azira

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3 leaders every Founder must hire to scale

by Kathleen Wood — Founder, K. Wood Partners

To successfully scale a company and transition from an overwhelmed operator to a confident CEO, founders must stop trying to manage everything themselves and…

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Pizza Brands to Watch 2027 nominations now open

July 23, 2026

Pizza Marketplace is seeking nominations for its "Pizza Brands to Watch in 2027" special report, aiming to highlight innovators, trailblazers and rising stars…

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Your Pie drives 2026 growth with data analytics, menu innovation

July 23, 2026

Fast casual pizza brand Your Pie is continuing its 2026 expansion and menu development following major technology upgrades last year. The Ischia…

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Why franchises must rethink growth in a digital-first world

Somia Farid Silber, CEO of Edible Brands, discusses how success in franchising is no longer equated growth only unit expansion. Territory optimization is…

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Deliverect and SoundHound AI Partner to Turn Voice Into a Fully Automated Ordering Channel for Restaurants

The integration creates a seamless, automated path from a customer's first voice interaction to kitchen fulfilment, across drive-thru, phone, kiosk, and in-car…

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Biscuit Belly acquires 35 Maple Street Biscuit Company locations to triple footprint

by Cherryh Cansler — Publisher, FastCasual.com

Co-founder Lauren Coulter opens up about the "once-in-a-lifetime" deal — from how it will reshape the brand's growth strategy to the plan for winning over…

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How Scooter's Coffee expanding supply chain to support 1,000 stores

by Amy Sorter — Writer and Editor, Connect Media

Scooter's Coffee invests in its supply chain as the company's number of stores approaches 1,000.

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Juice It Up reports 13% systemwide sales growth through midyear

July 22, 2026

Juice It Up reported 13% year-over-year systemwide sales growth through the first half of 2026, driven by higher customer traffic, menu innovation and…

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True Food Kitchen names Jeff Chandler as CEO

July 21, 2026

Jeff Chandler has been synonymous with Hopdoddy Burger Bar over the last decade, but the Texas-based executive is now leading True Food Kitchen, a…

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