How Self-Service Applications Are Changing Customer Behavior

In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands.

Presented by KioskMarketplace.com

Sweetgreen launches 'Rewrite the future of food' campaign

November 22, 2021

As Sweetgreen makes its debut on the New York Stock Exchange, the brand has launched a campaign that calls on the nation to "Rewrite the future of food,…

Zaxby's 'ain't afraid of no ghost'

November 19, 2021

Zaxby's is continuing its partnership with Sony Pictures' action-adventure comedy film, "Ghostbusters: Afterlife." Last month, the chicken chain launched a…

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

Creating Customer Stickiness Through the Right POS Partner

When looking for a new POS system, think beyond the product. Think partnership. Evaluate POS systems and companies against four areas proven to generate…

Presented by FastCasual.com

Smoothie King launching line of merch

November 17, 2021

Smoothie King has launched its first line of brand merchandise at gear.smoothieking.com, according to a company press release.

Restaurant Analytics: The Art of Asking the Right Questions

Your restaurant technology stores all the data you need to improve your business, but how do you know what information you need?

Garden Catering giving away 'a ton' of nuggets

November 12, 2021

Nov. 13 is National Chicken Nugget Day, and Garden Catering is celebrating by giving away a ton of nuggets — literally. Each customer, who orders that day on…

Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

CORE's Serving Up Hope to raise funds for restaurant workers in need

November 11, 2021

CORE — Children of Restaurant Employees — a national non-profit organization that provides financial help to food and beverage employees with children, has…

NBA star collaborating with Shake Shack for LTO

November 10, 2021

NBA All-Star and Golden State Warrior Klay Thompson is teaming up with Uber Eats and Shake Shack to give eaters a taste of his three favorite things: burgers…

Chipotle teams up with NHL

November 5, 2021

Chipotle Mexican Grill has signed a multiyear North American partnership to become the official Mexican-themed quick service fast casual restaurant of the…

What Today’s Pandemic Trends Mean For The Future Of Multi-Unit Restaurants –– And Beyond

Many of today's rapidly accelerating industry trends were already gathering steam before the pandemic hit. What changes are here to stay, and how do restaurant…

Jersey Mike's secures naming rights to Rutgers Athletics

November 3, 2021

Jersey Mike's Subs has secured the official naming rights to Rutgers Athletics in New Jersey. Home men's and women's basketball, wrestling, gymnastics and…

Happier Holidays: Why it Pays to Plan Ahead in Retail

Halloween is right around the corner, and you know what that means: Christmas. Kidding, but it feels like that, huh? How early is too early to start…

Blaze Pizza, Bojangles execs discuss switching from a transactional mindset to a customer mindset

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants are ditching the transactional mindset to focus on customers. A panel of brand executives explained how their companies are putting the customer…

Blaze Pizza CEO: We’re facing industry challenges head on

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There are more than a few big challenges facing pizza brands, but Blaze Pizza, given its strength and willingness to succeed, is facing the hurdles head on.

4 ways loyalty can drive nontraditional growth strategies

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Major brands are looking at nontraditional formats like airports, grocery and campuses, requiring marketers to re-evaluate their existing campaign strategy.

Sweetfin partners with YouTube star

October 15, 2021

In celebration of the third and final season of her YouTube Originals' comedy series "Liza on Demand," actor and producer Liza Koshy has partnered with…

How to fix restaurant marketing post pandemic

October 12, 2021

Driving incremental revenue has become harder than ever for restaurant brands. Traditional mass marketing techniques are missing a lot of customers, and for…