Commentary: Why fast casual is not the future of restaurant business

An industry expert describes how fast casual is evolving into fresh casual.

How restaurants can get ultimate results with direct mailing

Focusing on The Big Three -- size, design and list -- will result in excellent results from postcard marketing.

New app puts restaurant customers in control of music

by Cherryh Cansler — Editor, FastCasual.com

Roqbot allows customers to select the music played while they eat.

How social media can take your brand to the next level

by Alicia Kelso — Editor, QSRWeb.com

Eat Drink Promote founder outlined the Four Pillars of Social Media at NAPICS, said Google+ will be big in five years.

Video: Expert on Millennials shares tips on how to reach them

by Cherryh Cansler — Editor, FastCasual.com

Millennials want to co-create your product and share it with their friends.

3 ways to keeping customers loyal in the off-season

The real goal in implementing loyalty strategies is to transition satisfied customers into passionate brand advocates.

McAlister's Frank Paci planning for growth in 2013

by Cherryh Cansler — Editor, FastCasual.com

High-quality food and service have propelled the brand's growth.

How distributed marketing will expand brand presence

With a distributed marketing model, the local restaurateur has access to designs created by corporate marketers, and have a greater ability to customize…

Starbucks resuable cups: A redemption story

The Seattle-based coffee chain has introduced reusable cups, but it may be a challenge to get customers to remember to bring the cups back into the store.

2013's restaurant marketing trends: 'Partly cloudy with a chance of rain'

Restaurant marketers are tasked with finding brand ambassadors or content co-creators to help build a brand's buzz both online and offline.

Why fast casuals are catering to catering

by Cherryh Cansler — Editor, FastCasual.com

Consumers like the speed and price point of fast casual catering options.

Vegas Baby, Vegas: Loyalty Lessons from Sin City

There are three things restaurant owners can learn from rewards programs at casinos.

Video: Boloco rolls out new digital signage solution

by Cherryh Cansler — Editor, FastCasual.com

Boloco uses digital signage to entertain customers while they wait for their food.

Qdoba plans new brand campaign to drive sales

by Alicia Kelso — Editor, QSRWeb.com

Q4 same-store sales fell short of expectations, but the chain has initiatives planned.

Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

Restaurants promoting voting with special promos

by Alicia Kelso — Editor, QSRWeb.com

Many chains are giving away freebies to customers who can prove they voted.

Driving big business with loyalty programs

by Christopher Hall

Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.

Starbucks Japan pops up in Tokyo

by Cherryh Cansler — Editor, FastCasual.com

More than 20,000 customers visited the store that came and left after few weeks.

Social media report: What consumers are saying about restaurants

by Valerie Killifer — senior editor, NetWorld Alliance

Foodservice Social Media Universe keynote speaker Jason Falls highlights who's winning and losing the social media conversation.

Digital: It's where it's at

 Every year at the Wall Street Journal’s “All Things Digital” Conference, Kleiner Perkins Caufield & Byers’ Mary Meeker presents her compelling “Internet…