Starbucks named first launch partner for Bakkt consumer crypto rollout in 2020

October 29, 2019

Bakkt Trust Co., a digital asset company that uses bitcoin, announced that Starbucks will be the first launch partner for a consumer app that it plans to debut…

Marketing on a shoestring? Yes, it can be done

by Elliot Maras — Editor, Automatic Merchandiser

Social media gives operators with limited budgets a way to gain exposure to customers. Supporting charities and non-profits also helps, as a panel talk at the…

Wahlburgers launches mobile ordering app with exclusive member benefits

October 15, 2019

Wahlburgers, the casual burger and bar restaurant founded by brothers Mark, Donnie and Chef Paul Wahlberg, are launching a mobile app that allows online…

Order ahead app Ritual launches in Germany, Hong Kong, Netherlands

October 14, 2019

Toronto's Ritual, an on-demand food pickup service, has expanded its international footprint by launching its mobile app in Germany, Hong Kong and the…

POS marketing: How data helps restaurants win more repeat business

Restaurant owners and managers are always looking for ways to win more repeat customers. Whether it’s by updating their menu or hosting themed events…

Rakuten teams with Rewards Network to create Rakuten Dining

October 3, 2019

Rakuten Inc. announced an agreement with Rewards Network to create Rakuten Dining, a partnership program that offers 5% cash back on meals at more than 10,00…

DoorDash data breach affects 4.9M merchants, consumers, drivers

September 27, 2019

DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…

Great Harvest moves loyalty to Paytronix, launches mobile ordering and limited delivery

September 26, 2019

Paytronix Systems Inc. said that the Great Harvest Bread Co. has moved its loyalty program to the Paytronix platform, moving away from its traditional bread…

How sweetgreen execs use tech to sweeten employee training

by Cherryh Cansler — Publisher, FastCasual.com

Although technology has gotten a bad reputation for cutting human interaction, sweetgreen is using a variety of tech tools to get up close and personal with…

Grubhub launches Perks to boost loyalty for major brands

September 5, 2019

Grubhub has launched Perks, an in-app feature that will provide hundreds of millions of dollars in free food to loyal customers. 

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

Flower Child launching mobile loyalty app

September 4, 2019

Flower Child, a fast casual restaurant chain focused on healthy lifestyles, is launching its first-ever loyalty app this month, according to a company press…

Compeat launches automated vendor payment, virtual card system for restaurants

August 9, 2019

Jersey Mike's unveils revamped mobile app with order scheduling

August 6, 2019

Jersey Mike's Subs has unveiled an enhanced mobile app, giving customers several new features, including the ability to schedule orders for pickup. 

Little Big Burger striving for 100K app sign ups by year's end

August 5, 2019

Little Big Burger has launched an app and loyalty platform, according its parent company, Chanticleer Holdings Inc. Before designing the app — which features…

Square sells Caviar food-ordering platform to DoorDash for $410M

August 2, 2019

DoorDash is buying food-ordering platform Caviar from Square for $410 million in cash and DoorDash Inc. preferred stock. 

3 Restaurant Technologies Driving the Evolution of the Restaurant Industry

We live in an era of unprecedented connectivity. The increased internet usage of today's consumers provides abundant customer data that smart business owners…

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

Thanx rolls out enhanced mobile ordering, loyalty programs for Pincho, By Chloe

July 17, 2019

Thanx, a San Francisco-based customer engagement firm for retail and restaurants, is upgrading the mobile apps of two fast casual chains — Pincho Factory Inc.…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…