Grubhub launches Perks to boost loyalty for major brands

September 5, 2019

Grubhub has launched Perks, an in-app feature that will provide hundreds of millions of dollars in free food to loyal customers. 

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

Flower Child launching mobile loyalty app

September 4, 2019

Flower Child, a fast casual restaurant chain focused on healthy lifestyles, is launching its first-ever loyalty app this month, according to a company press…

Compeat launches automated vendor payment, virtual card system for restaurants

August 9, 2019

Jersey Mike's unveils revamped mobile app with order scheduling

August 6, 2019

Jersey Mike's Subs has unveiled an enhanced mobile app, giving customers several new features, including the ability to schedule orders for pickup. 

Little Big Burger striving for 100K app sign ups by year's end

August 5, 2019

Little Big Burger has launched an app and loyalty platform, according its parent company, Chanticleer Holdings Inc. Before designing the app — which features…

Square sells Caviar food-ordering platform to DoorDash for $410M

August 2, 2019

DoorDash is buying food-ordering platform Caviar from Square for $410 million in cash and DoorDash Inc. preferred stock. 

3 Restaurant Technologies Driving the Evolution of the Restaurant Industry

We live in an era of unprecedented connectivity. The increased internet usage of today's consumers provides abundant customer data that smart business owners…

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

Thanx rolls out enhanced mobile ordering, loyalty programs for Pincho, By Chloe

July 17, 2019

Thanx, a San Francisco-based customer engagement firm for retail and restaurants, is upgrading the mobile apps of two fast casual chains — Pincho Factory Inc.…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …

Chipotle sees 10% sales lift after digitizing customer experience

June 12, 2019

Chipotle has seen quite a sales lift since digitizing its customer experience. The chain, which recently tapped Sparkfly to help it launch a loyalty…

How Schlotzsky's, Auntie Anne's, Krystal, Huey Magoo's bring technology to the table

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The final panel at the Restaurant Franchising & Innovation Summit in Louisville made it clear that chains need to tackle the challenges of online ordering…

Jamba moves past the 'Juice'

June 6, 2019

Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…

Starbucks begins mobile ordering rollout in Beijing and Shanghai

May 24, 2019

Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service…

Punchh launches deep sentiment analysis solution

May 21, 2019

Punchh Inc. is launching a deep sentiment analysis offering which lets brands access valuable insights from customer reviews using Punchh's natural language…

3 ways mobile payments are changing the fast casual industry

Restaurants are diversifying the payment methods they accept. Cash, credit, and debit payments are almost universal across restaurants in the U.S., but…

Pincho taps Thanx for online order technology, enhanced user experience

April 23, 2019

Latin fast casual Pincho is using the Thanx customer engagement platform to enable native online ordering. The experience offers customers an easy to use…

Chipotle throws down the esports gauntlet

April 12, 2019

It's "digital" game on at Chipotle now that the chain has hooked up with DreamHack — a gaming and digital lifestyle festival — and ESL, an esports company…