Dave & Buster's debuts mobile guest engagement commerce app

December 5, 2019

Dave & Buster's is launching a guest engagement app experience that lets guests tap their smartphones on games, provides instant reloading capability for…

Halal Guys to launch updated mobile app with online ordering, enhanced loyalty

December 2, 2019

The Halal Guys is launching an upgraded version of its mobile app that allows customers to order online and provides additional loyalty benefits, including the…

ProteinHouse upgrades POS system

November 19, 2019

ProteinHouse has upgraded its POS system by deploying PAR's Brink POS software and EverServ 8100 terminals in all of its restaurants, according to a company…

Punchh raises $40M in Series C funding, enters deal with Casey's General Stores

November 14, 2019

Punchh, a firm that provides AI-based marketing solutions for retailers, said it raised $40 million in a Series C funding round and also entered an agreement…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Paytronix launches feedback tool for online orders

November 5, 2019

Keeping delivery customers happy is quite a challenge, which is why Paytronix Systems Inc. has launched FEEDback, a module to help restaurant managers measure…

Starbucks opening mobile-only location in NYC

November 4, 2019

Starbucks Coffee Company is opening the first Starbucks Pickup store Tuesday in New York City's Penn Plaza, designed for customers on-the-go, according to a…

Starbucks named first launch partner for Bakkt consumer crypto rollout in 2020

October 29, 2019

Bakkt Trust Co., a digital asset company that uses bitcoin, announced that Starbucks will be the first launch partner for a consumer app that it plans to debut…

Marketing on a shoestring? Yes, it can be done

by Elliot Maras — Editor, Automatic Merchandiser

Social media gives operators with limited budgets a way to gain exposure to customers. Supporting charities and non-profits also helps, as a panel talk at the…

Wahlburgers launches mobile ordering app with exclusive member benefits

October 15, 2019

Wahlburgers, the casual burger and bar restaurant founded by brothers Mark, Donnie and Chef Paul Wahlberg, are launching a mobile app that allows online…

Order ahead app Ritual launches in Germany, Hong Kong, Netherlands

October 14, 2019

Toronto's Ritual, an on-demand food pickup service, has expanded its international footprint by launching its mobile app in Germany, Hong Kong and the…

POS marketing: How data helps restaurants win more repeat business

Restaurant owners and managers are always looking for ways to win more repeat customers. Whether it’s by updating their menu or hosting themed events…

Rakuten teams with Rewards Network to create Rakuten Dining

October 3, 2019

Rakuten Inc. announced an agreement with Rewards Network to create Rakuten Dining, a partnership program that offers 5% cash back on meals at more than 10,00…

DoorDash data breach affects 4.9M merchants, consumers, drivers

September 27, 2019

DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…

Great Harvest moves loyalty to Paytronix, launches mobile ordering and limited delivery

September 26, 2019

Paytronix Systems Inc. said that the Great Harvest Bread Co. has moved its loyalty program to the Paytronix platform, moving away from its traditional bread…

How sweetgreen execs use tech to sweeten employee training

by Cherryh Cansler — Editor, FastCasual.com

Although technology has gotten a bad reputation for cutting human interaction, sweetgreen is using a variety of tech tools to get up close and personal with…

Grubhub launches Perks to boost loyalty for major brands

September 5, 2019

Grubhub has launched Perks, an in-app feature that will provide hundreds of millions of dollars in free food to loyal customers. 

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

Flower Child launching mobile loyalty app

September 4, 2019

Flower Child, a fast casual restaurant chain focused on healthy lifestyles, is launching its first-ever loyalty app this month, according to a company press…