The 2021 Dining Report

People are already in a new normal, and restaurants should expect to join them - and stay there. This is the exclusive report that shows you how.

Dining in 2021: How It Started, How It's Going. What's Next.

The pandemic has no doubt taken its toll on restaurants, but while thousands are struggling, others are reporting gains.

How to unblock your restaurant’s loyalty “blind spot”

Learn how your organization can gain visibility into the purchasing preferences of 100% of your diners without the friction of an opt-in process.

Guzman Y Gomez Mexican Kitchen launches mobile app

March 3, 2021

Guzman y Gomez has launched its mobile app that will provide customers faster, contact-free ordering and pick-up from both in-store or via the drive-thru.

Restaurant customers won't use your app if its missing these 3 things

February 10, 2021

Restaurants hoping to make their apps addictive to patrons may want to check out a study published this week revealing three ways to make apps as "sticky" to…

Cava enhances app with payment options

December 15, 2020

Cava, a mediterranean brand that operates 80 restaurants and a wide range of products sold in food markets, is taking a tech-forward approach in updating and…

Rewards Network expands online order platform nationwide

December 3, 2020

After conducting initial tests in Tampa and Detroit, Rewards Network is expanding its online ordering platform nationwide, according to a press release.

Report: Restaurant guests want loyalty programs, online ordering

November 23, 2020

A hefty majority of restaurant goers, 93 million, would spend more in a restaurant offering loyalty and online ordering, according to a Paytronix Systems, Inc.

Paytronix debuts subscription program for restaurants, c-stores

November 11, 2020

Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…

[Fast Casual Executive Summit 2020] Executive Perspectives: Inspiration for Today’s Restaurant Leaders

Three short, thought-provoking talks that will leave you challenged and inspired by executives from Everbowl, CRAVE Franchising, HMSHost, and VIPinsiders.

Presented by Fast Casual Executive Summit

Dosh & The Impact of Cash-Back Marketing

In this webcast, we meet Rob Kenny, Director of Restaurant Partnerships at Dosh - the nation's fastest growing cash back offer platform that helps drive core…

Presented by FastCasual.com

El Pollo Loco adds curbside pickup

September 29, 2020

El Pollo Loco has tapped Radius Networks' FlyBuy technology to automate and enhance the pickup process for staff and customers, according to a company press…

Consistency in Restaurant Expansion

A major part of successful growth is providing the same experience to guests no matter which location they visit.

Presented by SpeedLine Solutions

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

Juice It Up adds order-ahead, pay functions to app

August 11, 2020

Juice It Up has added an order-ahead and payment function to its mobile app that customers from all 80 locations in California, New Mexico, Oregon and Texas…

Farmer Boys launches fresh loyalty app

August 11, 2020

Farmer Boys, a fast casual restaurant concept, has made its Very Important Farmer app and loyalty rewards more user friendly and is also offering more flexible…

Shake Shack's comeback plans: All-things digital

by Cherryh Cansler — Editor, FastCasual.com

Although Shake Shack shares were down 10% Friday morning after the chain reported Thursday that sales and revenues both dropped nearly 40% during Q2, CEO Randy…

Starbucks swings to fiscal 3Q loss, but sees daylight

by David Jones — Editor, Networld Media Group

July 29, 2020

Starbucks Corp. swung to a fiscal third-quarter loss as the global coffee house continued to deal with the impact of COVID-19, although executives said the…

Sionic Mobile adds Focus Brands restaurants to rewards platform

July 21, 2020

Sionic Mobile Corp., a provider of connected commerce, has added seven restaurant brands to its Mobile Rewards Marketplace through the new Mix It Up gift card…

4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…