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Customer Service / Experience News & Media

Star Micronics Unveils A New Line Of High-Performance Barcode Scanners

The latest line of 1D/2D barcode scanners include wireless, USB handheld, and desktop models, and are Star-branded for assured quality.

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Chatmeter Unveils the Future of Reputation Management with Launch of Pulse AI: Signals

Multi-location businesses have traditionally used keyword-matching sentiment analysis and Net Promoter Score surveys to get a surface-level understanding of…

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Navigating 6 Key Business Trends Impacting POS VARs

Discover the major business trends of 2023 and 2024 and explore the challenges faced by POS VARs in today's dynamic digital landscape.

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Maintaining a legacy brand paramount for Cicis Pizza president

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Jeff Hetsel, president of Cicis Pizza, to learn…

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Starbucks stores home to EV charging stations

December 28, 2023

Volvo Car USA will deploy 50 Volvo and Starbucks branded EV chargers at 15 Starbucks locations along a 1,350-mile route between the Denver area and Seattle…

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20 Fast Casual Brands to Watch in 2024

FastCasual’s fifth annual report, “20 Brands to Watch,” reveals the industry’s future leaders. To be considered, the brands, which nominated themselves, have…

Presented by Lunchbox

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It’s That Time Of Year: Is Your Retail POS Technology Ready For Holiday Pop-Up Shops?

If you’re selling products at a holiday pop-up shop or market this year, the right retail POS technology can make all the difference.

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3 Key Advantages Of Online Food Ordering For Today’s Customers

Discover three advantages of online food ordering for customers and what POS hardware and technology are needed to make it happen.

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How to Motivate Franchise Operators to Follow Standardized Processes

Consistency is key to franchise success. Ensuring franchisees follow standardized procedures is key to maintaining that consistency.

Presented by FastCasual.com

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

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Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…

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Top LTO Trends Fall/Winter 2023

Earlier this year, we reached out to restaurants across the country to find some of the most mouth-watering options being offered this fall/winter season. We…

Presented by FastCasual.com, FoodTruckOperator.com, PizzaMarketplace.com

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Decoding Labels: The Importance Of Permanent Linerless Labeling In Modern Business

As more businesses adopt labeling technology, find out why linerless labels, especially permanent linerless labels, are becoming so popular.

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Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

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Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Networld Media Group

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

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Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

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The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

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Star Micronics Unveils MUnite VESA Pole Mount For Versatile Two-Tablet Workstations

The new VESA Pole Mount accessory enhances the mUnite Mount 18 tablet stand, meeting demand for operational flexibility within the retail and hospitality…

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Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

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