WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Networld Media Group

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

Are You Compromising Your Star Printer’s ROI With Cheap Paper? Choose Blue Core

Learn the advantages of Star's Blue Core paper rolls for your Star printer, plus the benefits of each type: receipt, label, and linerless.

How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Chatmeter Updates Its AI-Powered Sentiment Analysis Tool, Pulse, to Deliver Faster and More Customized Access

The new features will allow multi-location brands to analyze data about the customer experience (CX) in more strategic and customized ways.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

Sandwiching Success: Unveiling The Power Of POS Tech In Our Latest Deli EBook

In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern…

Star Micronics Unveils All-Steel mUnite Printer Shelf for Tablet Stands and Mounts

Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for…

Star Micronics Releases Universal Mini mEnclosure, a Future-Proof Tablet Enclosure

The newly released tablet enclosure offers the same functionality as the original Universal mEnclosure, with the added benefit of being specifically designed…

Chatmeter Announces the Appointment of John Mazur as CEO

Mazur adds significant experience to the executive team as the Company positions itself for growth and ongoing investment in its Location CX platform.

2023 Top Tech-Savvy Restaurant Brands

As succeeding in the restaurant business becomes ever more complicated, many operators are turning to technology to overcome today’s challenges. Check out 1…

Presented by FastCasual.com

Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

Why Restaurants Should Implement a Branded App

Many restaurants turn the task of designing websites, online ordering portals and creating mobile apps over to online order aggregators. If operators are doing…

Presented by FastCasual.com

Chatmeter to Present on the Power of Brand Intelligence at Six Conferences in March

Reputation management and brand intelligence company will lead discussions at upcoming retail, finance, restaurant, and healthcare conferences on why online…

Optimize your upselling and cross-selling tactics for maximum return on investment

Upselling and cross-selling strategies can increase revenue and build brand loyalty when used in conjunction with a comprehensive POS software solution

Presented by SpeedLine Solutions

Perceptions, and Preferences Around Online Reviews; Highlights Opportunities for Brands

Customers see online reviews as a two-way dialogue and want brands to participate; technology like ChatGPT and the Metaverse offer opportunities for innovation

Surviving and Thriving in the New Restaurant Normal

Despite recent challenges, many operators are doing more than just surviving; they’re finding ways to thrive. To find out how, the team at FastCasual.com spoke…

Presented by FastCasual.com

Food waste and portion control with Vollrath

Portion controls ensure you know exactly how much food to buy, serve, and store to maximize your culinary investments. To learn more about proper portion…

Unlocking Memorable Restaurant Experiences by Enhancing Brand Consistency

Customers expect standardized experiences and when those expectations are not met, it can cause confusion, misinterpretation of company values, loss of trust…

Calmer seas ahead for U.S. foodservice industry

February 1, 2023

After several years of pandemic disruption the U.S. foodservice industry has stabilized "pandemic losses," with pockets of growth that indicate calmer seas…