Customer Service / Experience News & Media
Uberrito announces new location, promotions
August 8, 2016
Uberrito announced the opening of a new Houston location in the Clear Lake area and will celebrate opening week with $5 menu items, according to a company…
read nowCan coasters address consumer disengagement in restaurants?
August 5, 2016
In hopes of counteracting phone distractions in restaurants, Heckler Design has created coasters made to hold customer phones, according to a company press…
read nowFired Pie announces additional Arizona locations
August 5, 2016
Fired Pie recently opened its 16th location in Chandler and 17th in Glendale — both in Arizona, according to a news release. The restaurant has a total of 1…
read nowDickey's expands in home state with 2 new locations
August 4, 2016
Dickey's is opening two new units in southern Texas, in New Braunfels and San Marcos. The New Braunfels location opens this fall, followed by the San Marcos…
read nowCradlepoint spices up connectivity for Fuzzy's Taco Shop
August 4, 2016
Cradlepoint, a provider of cloud-based network solutions over wired and wireless broadband, is helping Fuzzy's Taco Shop ensure secure, reliable connectivity…
read nowRobeks debuts Brazilian-inspired LTOs in anticipation of Rio Olympics
August 3, 2016
Robeks Fresh Juices & Smoothies is celebrating the 2016 Rio Olympics by bringing in a bit of Brazilian flavor to its stores in the form of acai. The new…
read nowNRA: Restaurateurs want technology without headaches
August 3, 2016
Only 12 percent of restaurant operators consider themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…
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5 questions for diners making the digital switch
by Jackie Berg — mArketing director, olo
As we cruise through 2016, with nearly 80 percent smartphone adoption, there is little debate: A restaurant brand's digital program is now of paramount…
read nowBurger 21 announces 2 new LTOs
August 2, 2016
Burger 21 is introducing two new LTOs, including Sweet Heat Chicken Burgers and the Watermelon shakes from now through Aug. 20.
read nowEinstein Brothers combats child hunger by giving away egg sandwiches
August 2, 2016
Einstein Brothers Bagels has joined forces with No Kid Hungry to combat child hunger. On Aug. 16, the chain will offer customers a free cracked egg sandwich…
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The true effects of food photos: part 1
by Matthew Harper — Intern, Networld Media Group
Back in the 1800s when photography was first invented, it would have been hard to imagine people using the technology to document lunch. As restaurants are…
read nowAlabama and Pittsburgh get a gold rush from KFC
August 1, 2016
KFC is testing a new "Georgia Gold" fried chicken and tenders in this month in Mobile and Pittsburgh. The company said the chicken has a crispy, tangy flavor,
read nowBoudin announces new menu items
August 1, 2016
Boudin introduced three new pork-based menu items at its San Francisco locations on July 27, according to a company press release. The new meals include the…
read nowSmoothie King surpasses 800 units, anticipates exponential growth
August 1, 2016
Though a relatively young concept, Smoothie King will cross a major milestone this week when it opens its 800th location on Aug. 2 in Orlando, Florida. To…
read nowDickey's new LTO goes for the whole thing
July 29, 2016
Dickey's will offer a new LTO in August called a Chicknic Pack. The multi-person meal includes a whole smoked chicken, two sides, four rolls and barbecue sauce.
read nowHoller & Dash biscuit shop announces 2 new locations
July 29, 2016
Holler & Dash biscuit house will open new locations in Tennessee and Florida by year's end, according to a news release.
read nowCorner Bakery Cafe serves up Italian menu items
July 29, 2016
Corner Bakery Cafe announced new menu items, including the Italian Classic Sandwich and the Rustic Italian Panini, in a company press release. The new…
read nowFirenza begins targeted expansion
July 28, 2016
Firenza Pizza signed a development agreement for five new units in North Carolina, according to a company press release. The locations will be developed over…
read nowDickey's BBQ to open San Antonio unit
July 28, 2016
Dickey's Barbecue Pit will opened a new location in the Alamo Ranch community of San Antonio and celebrate with a month of promotional giveaways, according to…
read nowNewk's slices up new sandwich bread
July 28, 2016
Newk's Eatery is replacing its standard bread choice for five sandwiches with a new 11-grain wheat bread, beginning on Aug. 1, according to a company press…
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