Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Penn Station partners with Elara to feed hungry

July 27, 2016

In their One Case One Meal campaign, Penn Station East Coast Subs and Elara joined together to offer one meal to a person struggling with hunger for every case…

Fazoli's celebrates National Lasagna Day with special deal

July 26, 2016

National Lasagna Day is just around the corner, and Fazoli’s announced a special offer for guests to celebrate. According to a company press release, any…

Smoothie system sales down, the NPD Group finds

July 25, 2016

Dollar sales of smoothie makers declined during the first part of 2016, a press release said. According to the NPD Group, a global information company, dollar…

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

by S.A. Whitehead — Food Editor, Net World Media Group

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?

Costa Vida reveals 2016 growth

July 22, 2016

In the first two quarters of this year, Costa Vida Fresh Mexican Grill said the brand signed 14 franchise agreements, according to a news release. The chain…

Firehouse Subs donates $1 million to AED campaign

July 22, 2016

Firehouse Subs announced in a news release that not only hahs it opened its 1,000th restaurant, but to celebrate, it has donated $1 million to the AED…

Chicken Salad Chick moves into Georgia

July 22, 2016

Chicken Salad Chick is opening its first Georgia location on Aug. 2 in Warner Robins on Watson Boulevard. The franchise will be overseen by Lanier and Rob…

Kneaders Bakery and Cafe opens 50th location

July 22, 2016

Kneaders Bakery and Café now has 50 locations, after opening its Phoenix, Arizona cafe recently. The chain is planning to open a total of 55 stores this year…

Dickey's Barbecue hosts event for first responders

July 22, 2016

Originating in Dallas in 1941, Dickey's Barbecue Pit is celebrating its 75th anniversary on Sept. 17 with an invitational barbecue showdown, Battle of the…

AhiPoki Bowl opens 6th location

July 21, 2016

AhiPoki Bowl announced the opening of its newest location on July 22 in Moreno Valley, California at 12510 Day Street, Suite A. This unit is the first to open…

Yogurtland stirs up some new talent

July 21, 2016

Yogurtland announced in a company press release the addition of two new executive team members, John Wayne Carlson as vice president of development and Chad…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Six ways your restaurant's reputation is affecting your online orders

by Alex Membrillo — CEO, Cardinal Web Solutions

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Why training is first step in enhancing customer experience

by Cherryh Cansler — Editor, FastCasual.com

Technology is simply a tool to help a team member better serve and connect with a customer, which can only happen if the employee is well trained in every…

Jamba Juice hires new chief marketer

July 20, 2016

Jamba Juice announced in a company press release that Rachel Phillips-Luther will be the company's new chief marketing officer, beginning Aug. 9. She formerly…

Jimmy's Egg announces 52 new restaurants in 6 states

July 19, 2016

Jimmy's Egg announced the signing of six new development agreements for 52 new restaurants to be built in three existing and three new markets. The states…

Lenny's Subs chooses ParTech as POS provider

July 19, 2016

ParTech announced that Lenny's Subs chose the company's Brink POS software as the POS solution for all of its 105 locations.

Mason's Famous Lobster Rolls diving into franchising

by Matthew Harper — Intern, Networld Media Group

In a world where innovation can be rare, Mason’s Famous Lobster Rolls is on the cusp of a growing market where the sky — well, the sea — is the limit.

Oracle Hospitality unveils new POS and hospitality platform

July 18, 2016

Oracle Hospitality announced an upgraded release of Oracle Hospitality Simphony Cloud Service in a company press report. The new Oracle Hospitality POS and…