Dickey's Barbecue ramps up rewards in customer loyalty program

April 10, 2019

Dickey's Barbecue Restaurants is doling out more rewards to customers using its app and enrolling in its enhanced loyalty program called Big Yellow Cup Club…

EVOS Launches Campaign to Promote Healthy Eating Culminating in Free Organic Milkshakes for Earth Day Celebration

ShopAdvisor and EVOS Restaurants have announced the launch of a campaign designed to engage consumers in the Tampa/St. Petersburg and Miami areas with special…

Samsung, Rally's webinar to address building a digital and mobile QSR experience

April 4, 2019

Digital Signage Today will host a free live webinar on how to build a mobile and digital restaurant experience on April 18 at 2:00 p.m. EST. The webinar will…

Hughes Named "Top Performer" in 2019 SD-WAN Customer Success Report

FeaturedCustomers platform recognizes outstanding customer satisfaction with HughesON Managed SD-WAN

Chef chatter: 4 ways to ensure your food partners deliver high-quality products

James Cannon, SVP of Culinary of Urban Plates, demands that his partners only give him high-quality food products.

Franchisees to ramp up growth via delivery strategy

April 1, 2019

A good majority of restaurant franchisees, 71 percent, feel pressure to grow their brands this year and will likely ramp up delivery options, boost unique…

Slim Chickens COO on innovating via potato chip flavors while growing a QSR via Southern hospitality

by S.A. Whitehead — Food Editor, Net World Media Group

The "Southern sweetheart" of the chicken QSR sector, Slim Chickens, is the subject of this week's podcast, featuring COO Sam Rothschild, who talks about…

ICX Association extends Elevate Awards deadline to April 15

March 27, 2019

The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is midnight on…

Third-party delivery forces tough decisions for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Third-party delivery has become the most disruptive force in the restaurant industry today, as the growth of these services has created both an opportunity and…

Eatsa releases technology to support virtual restaurants; Deliveroo becomes first user

March 15, 2019

Eatsa, the restaurant technology provider, has announced a new suite of products for virtual restaurants and delivery-only operators.

Third-party delivery, commissary kitchens help operators navigate today’s challenging foodservice landscape

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant panelists describe solutions allowing them to meet the needs of today's technology savvy consumers and at the same time improve their profitability.

B.Good to launch loyalty program with points redeemable for food, charitable donations

March 12, 2019

Farm-to-table fast casual chain B.Good has announced the pending launch of its new loyalty program, B.Good Rewards.

Smoke’s Poutinerie founder: 'We are entertainers'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ryan Smolkin, whose Smoke's Poutinerie has opened more than 150 locations in North America in less than 10 years, insists he is in the entertainment business…

Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

Noodles & Company launches special deal for March

February 26, 2019

Noodles & Company is launching a special deal for online order customers during the Daylight Savings Time weekend.

The gap in every CX plan

In recent years, retail, foodservice, and hospitality brands have strived to improve the customer experience....

Uberrito debuts menu for special diet needs, healthy lifestyles

February 21, 2019

Uberrito now offers a FlexMex menu for customers on special diets and healthy lifestyles.

Dippin' Dots exec gives out the scoop on 'Ice Cream of the Future's' future

In this week's podcast, Dippin' Dots gives listeners an inside look at how the brand uses the power of diversification to further sales and market reach, while…

Potbelly launches refreshed menu, pairing options

February 14, 2019

Potbelly Sandwich Shop's menu now offers pairings, bundles and a simpler pricing structure.

Luna Grill's Del Sur flagship highlights design, menu revamp

February 11, 2019

Luna Grilll's latest flagship, open in Paseo Del Sur in San Diego, features the brand's interior style and menu revamp effort.