Coolgreens VP talks about brand's growth beyond its Central US borders in 2019

Oklahoma-based Coolgreen's occupies the "hot seat" as today's featured interview subject, via its VP of Operations Todd Madlener, while Networld Media Group VP…

Jamba Juice enters deal with Paytronix to launch digital rewards platform

February 6, 2019

Paytronix Systems Inc. announced an agreement with Jamba Juice to deploy its digital rewards platform and migrate more than 19 million gift and stored value…

Fazoli's giving more than 1K meals to furloughed federal workers

by Cherryh Cansler — Editor, FastCasual.com

January 24, 2019

With no end in sight to the government shutdown, Fazoli's has extended its offer to help feed federal workers not receiving pay, CEO Carl Howard said in an…

Juice It Up debuts mobile app that rewards guest loyalty

January 22, 2019

Juice It Up Is launching a loyalty-focused mobile app that gives guests a personalized digital experience.

Celebrity chef Jose Andrés launching pop-up eatery for furloughed fed workers

January 17, 2019

As the U.S. government shutdown hits day 27, Chef Jose Andrés aims to help some of the 800,000 furloughed federal workers by providing food during the…

'So, what are ya' drinkin'?' One of this year's most complicated questions

by Cherryh Cansler — Editor, FastCasual.com

The answer to that age-old question, "So, what are you drinkin'?" has gotten a lot more complicated. But pizza brands that don't brush up on their answers to…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Seattle Starbucks stores to install safe needle disposal boxes

January 10, 2019

Several Seattle Starbucks locations will soon install safe disposal boxes for needles following a petition effort by employees.

Fazoli's offers furloughed federal workers free entrée

January 8, 2019

Fazoli’s is offering furloughed federal employees a free pizza-baked spaghetti with the purchase of a regular or large drink through Jan. 13.  

Freshii expands partnership with Lifeway Foods

January 7, 2019

Health and wellness brand Freshii will now offer Lifeway Foods' frozen kefir and smoothies in all of its U.S. locations.

Jersey Mike's streamlines delivery by intergrating Uber Eats into POS

January 7, 2019

Jersey Mike's has integrated Uber Eats into its proprietary POS system at 1,225 of its units and will eventually add it in all 1,500 locations. The rollout…

Hot Head Burritos aims to help diners keep new year resolutions

January 4, 2019

As most people make New Year's resolutions to be healthier and lose weight, Hot Head Burritos is aiming to help diners keep those intentions and spotlighting…

Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

The holiday music conundrum: Are you 'tuned' into your customers?

While Christmas carols were once ubiquitous in fast food chains, today's restaurant owners are taking a different approach to their content strategies.

Tablets as a Point-of-Sale System

The capabilities and portability of tablets are helping to drive a change in the way operators manage their businesses.

20 Fast Casual Brands to Watch in 2019

In the first edition of this report, FastCasual reveals 20 of the year’s most newsworthy fast casual concepts and discusses why they not only have the…

'Tis the season for increased restaurants sales — if you can control food, labor costs

by Cherryh Cansler — Editor, FastCasual.com

Although it may sound a bit Scrooge-like, 'tis the season for increased restaurants sales, but mismanaging increased food and labor costs can leave companies…

Waitr buying Bite Squad for $321M

December 13, 2018

Waitr Holdings Inc., a restaurant platform for online ordering and on-demand food delivery, is acquiring Bite Squad, an online restaurant food delivery…

Capriotti's rewards app honors loyal fans

December 11, 2018

Capriotti's has debuted a new customer rewards app, CAPAddicts Rewards, aimed at making it easier for fans to earn more points on favorite sandwich purchases.

Predicting menu trends means understanding consumers' feelings

by Suzy Badaracco — President, Culinary Tides Inc

To predict what types of menu offerings customers will want in the near future, you must understand the underpinning drivers behind their desires. Trends…