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Coronavirus / COVID-19 News & Media

Spike in COVID-19 cases not hindering drops in restaurant transaction declines

June 22, 2020

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven't yet impacted the continuing improvement in major restaurant chain…

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Paytronix rolls out contactless dine-in platform

June 22, 2020

Paytronix Systems Inc. announced the rollout of its Paytronix Contactless Dining technology, which is designed to help restaurants offer dine-in service with…

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How the restaurant industry will bounce back from COVID-19

by Jim Balis — Partner, CapitalSpring

Changing marketing tactics, upgrading sanitation tracking and scaling down menus are just a few things that restaurants are doing in order to stay in business…

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Online catering marketplace debuts COVID-smart service

June 19, 2020

ezCater is launching a service, called Relish, that offers employers a safe approach to providing office-based workers with boxed lunches from local…

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&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

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Webinar to reveal 4 strategies to help restaurants prosper amid COVID-19

June 17, 2020

Everyone knows these are challenging times with COVID-19, but people still need to eat, and restaurants are finding new ways to serve them. 

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Peet's Coffee reopening 17 locations

June 17, 2020

After reopening nearly 50 locations in May, Peet’s Coffee has added 17 more units to the list of its operating cafes. This wave includes locations in are…

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How Mooyah Ops VP helping franchisees land, navigate PPP funds

by Cherryh Cansler — Editor, FastCasual.com

Of the Mooyah franchisees who applied for PPP loans, all but four received them, which totaled $3,419,200.

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Kansas City couple beating odds to keep restaurant open amid COVID, protests

by Cherryh Cansler — Editor, FastCasual.com

Urban cafe KC owners Chef Justin Clark, and his wife, Rashaun, are operating their restaurant and food truck during uncertain times.

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Ritual to launch contactless ordering tool for Chicago restaurants

June 16, 2020

Ritual, a Toronto-based mobile ordering startup, has launched a tool in the U.S. — Ritual One — to allow small, independent restaurants in Chicago provide…

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Pandemic forces Souplantation, Sweet Tomatoes into bankruptcy

June 15, 2020

Garden Fresh Restaurants LLC, which owns Souplantation and Sweet Tomatoes, has filed for Chapter 7 bankruptcy protection and is liquidating all…

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Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future

Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…

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Green Market Cafe launching franchising amid pandemic

by Cherryh Cansler — Editor, FastCasual.com

Although the pandemic isn't yet behind us, two restaurateurs are moving ahead with franchise plans for their up-and-coming concept, Green Market Cafe.

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Starbucks transforming US stores

Understanding that the customer experience will never be the same even when COVID-19 is in the rearview mirror, Starbucks is doubling down on its digital…

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Reimagining the Customer Experience

The way consumers interact with your restaurant has changed dramatically over the years. Continuing to meet their expectations is critical to success.

Presented by SpeedLine Solutions

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Restaurant transactions slowly rebound as dine-in service returns

June 9, 2020

Nearly three-quarters, 68%, of U.S. restaurants are able to reopen dine-in service as COVID-19 restrictions are being lifted and customer transactions are on a…

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6 Ways to Optimize Your Online Menu & Survive the COVID Crisis

These are turbulent and scary times for restaurant operators across the board. Online orders went from 10% to 100% of your business in just a matter of days.

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3 Ways to Rebuild Your Brand & Attract Customers Post-COVID

All at once restaurant owners were forced to shut down in-store operations, adapt to all-digital ordering, and now … the mandate to deliver flawless safety…

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Boloco CEO: 'Most real change requires irrational passion, effort, behavior'

Although a Boloco located on the Boston Common sustained smashed glass, stolen computers and cash amid George Floyd protests last week, CEO John Pepper…

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IFBTA Webinar

IFBTA Webinar: Qu- Optimizing Your Digital Order Channels for COVID Survival

Presented by Qu

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