Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

COVID-19 isn't cooling growth at Dave's Hot Chicken

by Cherryh Cansler — Editor, FastCasual.com

Since launching its franchise plan in October, the 3-year-old concept has signed deals to develop 100 brick-and-mortar locations and plans to hit 200 by year's…

Restaurants can ditch germ-carrying menus by going digital

May 21, 2020

Two companies have launched digital menu options for restaurants wanting to forgo hard copies of menus.

DoorDash unveils location-tracking feature for to-go orders

May 20, 2020

DoorDash, one of the nation's largest mobile delivery platforms, has launched a feature to make restaurant to-go orders more efficient for merchants and…

Taco Cabana opens pantry

May 20, 2020

Taco Cabana is offering many of its Tex-Mex ingredients via a newly created Taco Cabana Pantry, according to a company press release.

Tropical Smoothie CEO relying on 'innovation, grit, fun' during COVID-19

Charles Watson, CEO of Tropical Smoothie Cafe, reveals how pivoting his operating model and focusing on local-store marketing has kept the business alive.

Restaurant reopenings, Mother's Day drive transaction boost

May 19, 2020

A combination of a holiday, Mother's Day and the reopening of restaurants and bars is proving to be beneficial to U.S. restaurant chain transactions.

Panera adds geofencing for frictionless pickup

May 18, 2020

Panera Bread is transforming its curbside experience with Panera Curbside, a geofence-enabled service that delivers orders to guests in their cars. Employees…

Dog Haus adding Wow Bao to the menu

May 18, 2020

Chicago's Wow Bao is teaming up with Dog Haus to provide Wow Bao's Asian food to the Pasadena community through delivery, according to a press release.

Dickey's sales soar despite coronavirus

May 15, 2020

Dickey's Barbecue Pit's investment in technology has paid off amid the pandemic. The Dallas-based restaurant company unveiled a new e-commerce site in April…

Why Teriyaki Madness sales aren't declining during pandemic

May 15, 2020

When the coronavirus crisis forced businesses across the country to shut down in March, Denver-based Teriyaki Madness found itself uniquely positioned to…

Rascal House CEO: 'Don't stop franchising during COVID-19'

Economic downturns and high unemployment rates typically lead to an increase in people interested in franchising, so now is the perfect time to capitalize on…

Chipotle expands partnership with Uber Eats to Canada

May 14, 2020

Chipotle Mexican Grill has expanded it's recently announced partnership with Uber Eats to Canada, coming less than two months after launching a national…

Can Starbucks get some rent money?

May 14, 2020

Starbucks Corp. is asking for a break in rent from landlords of its nearly 9,000 U.S. company-owned stores, according to Eater, which reported that the chain…

NYC Council caps third-party delivery fees

May 14, 2020

The New York City Council voted to cap commissions on third-party food delivery services during the state of emergency, a move that supporters say will provide…

Lefty's posts 50% growth amid COVID-19

May 14, 2020

Lefty's Famous Cheesesteaks Hoagies & Grill, which has 15 units, added locations to five communities in the Michigan market this year and will add about 2…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

Potbelly may close 100 shops, Noodles delays quarterly report

by Cherryh Cansler — Editor, FastCasual.com

As some restaurants around the United States are reopening, COVID-19 is still wreaking havoc on many including Potbelly, based in Chicago, and…

Saladworks launches stay-at-home wellness challenge

May 13, 2020

With stay-at-home orders extended in many states, people are continuing to find new ways to stay active, healthy and sane while in quarantine, which has…

PepsiCo helping restaurant workers coping with COVID-19

May 12, 2020

Building on its more than $50 million commitment for COVID-19 relief, PepsiCo Foodservice is launching four programs aimed at supporting restaurants and their…