[Fast Casual Executive Summit 2020] Coming Back From COVID-19

CEOs from Anthony’s Pizza & Pasta, Free Range Concepts, and Junzi Kitchen discuss what they learned from the pandemic and how they are moving forward moderated…

Up close with The Halal Guys, HungerRush

by S.A. Whitehead — Food Editor, Net World Media Group

The Halal Guys CEO talks about riding the choppy seas of a rough restaurant year, while HungerRush stops in to recount the many ways restaurant management…

Raising Cane's raises $100K for hurricane relief

October 6, 2020

Local Communities across Alabama, Louisiana, Mississippi and Texas devastated by two recent hurricanes will receive $100,000 in relief funds following a Sept.

Impact Kitchen relaunches with tech suite and customer loyalty app

October 6, 2020

Toronto-based health food restaurant, Impact Kitchen, not only reopened all four of its locations, it now has a new and streamlined tech suite and customer…

How Fry The Coop's operational changes led to soaring sales

by Cherryh Cansler — Editor, FastCasual.com

Like so many other small businesses, the pandemic forced Fry the Coop to close its dining rooms, but owner Joe Fontana immediately transformed his dine-in…

Gimbal’s On-the-Way SDK Creates Curbside Efficiencies for Retailers and Restaurants

Gimbal announced the launch of its On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside, and drive-thru pickup options. This…

NYC coffee chain installing UVC sanitizing technology

October 1, 2020

Australian-inspired coffee concept, Bluestone Lane, is going the extra mile to protect its New York City customers from COVID-19 and other pathogens by…

Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

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Viva Chicken proves there's life amid COVID-19

by Cherryh Cansler — Editor, FastCasual.com

Charlotte-based Viva Chicken CEO Gerald Pulsinelli shares five strategies that has breathed new life into the chain amid the coronavirus.

Huddle House-Perkins hustling toward pandemic-era marketing moves

by S.A. Whitehead — Food Editor, Net World Media Group

Hustle - noun: meaning busy movement and activity. Many restaurant brands have embraced the term "hustle" over the past year to navigate the pandemic-era…

Keeping Your Restaurant Nimble in a Crisis with Back-of-House Technology

Successfully navigating a restaurant through the unpredictable current of a global pandemic demands more than just obvious tactics.

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

How Urban Plates negotiated for more outdoor space

John Zagara, the co-founder of Urban Plates, reveals how he secured more space from his landlords to expand patios at 10 of his locations amid COVID-19.

Reinforce Social Distancing Measures with Occupancy Counting Technology

Leverage AI-powered video analytics to help automate the counting of people entering and exiting a restaurant. Results display on cloud-based dashboards so you…

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

Consumers are ready to dine in but won't ditch to-go, delivery

by Carl Van Ostrand — VP of Consumer Insights, DISQO

Although the onset of COVID-19 made in-person dining impossible in March and April, consumers are starting to show interest again but aren't cutting cut back…

Poll reveals 3 things customers expect during COVID-19

by Ido levanon — CEO, Dragontail Systems

Nearly half of U.S. customers polled said they faulted the restaurant if they placed an order through a delivery app and had a poor experience.

NRA applauds Sen Schumer's move to co-sponsor $120B Restaurants Act

New York Democrat and Senate Minority Leader Chuck Schumer is co-sponsoring the Restaurants Act -- a very good move, according to the NRA.

Rethinking Delivery: Solving the Biggest Challenges

How are big restaurant brands solving their delivery challenges? And how can you take their solutions, and make them your own?

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