US foodservice 2016 Q4 wage growth among best of all industries

January 10, 2017

PayScale Inc. said its latest numbers indicated that food service and restaurant wages grew by 3.6 percent over the past year, far outpacing the national…

Togo's celebrates National Hot Pastrami Day

January 9, 2017

Togo's is planning to celebrate National Pastrami Sandwich Day (Jan. 14)  in a big way.

Chipotle installs 'breakthrough' food-safety tech in all stores

January 9, 2017

The heavily brand-damaged Chipotle said today it's installing breakthrough technology in its 2,200 stores that will literally take pathogen sources out of the…

Positive loitering: How fast casuals can increase customer dwell time, spend with digital signage

By encouraging longer dwell times and shorter perceived dwell/wait times through digital signage, your chain can increase the overall spend per guest and…

Erbert & Gerbert's 100th unit opening in Minnesota

January 9, 2017

Minneapolis will be home to Erbert & Gerbert’s 100th unit. Under the direction of Manuel Pizano-Carlo, who owns a unit in Energy Park in St. Paul, the…

Smashburger CEO trades burgers for pizza

January 9, 2017

Former Smashburger President and CEO Scott Crane has moved to the top job at Pizza Inn and Pie Five, owned by Rave Restaurant Group, according to a news…

Johnny Rockets enters 30th country

January 9, 2017

Johnny Rockets recently celebrated its 30th anniversary by entering its 30th country — Paraguay.

Cafe Rio execs talk strategy behind brand's rapid growth

Strong leadership, innovative tools and a commitment to treat each location as its only location are all reasons for the brand's robust growth.

Chipotle exec pleads guilty to cocaine possession

January 6, 2017

Chipotle executive Mark Crumpacker pleaded guilty today to cocaine possession, but his case will be dismissed if he attends treatment for a year, stays off…

Fast Casual CEOs predict the future

by Cherryh Cansler — Editor, FastCasual.com

Several CEOs weigh in on the year's unfolding trends.

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

Shake Shack names COO

January 6, 2017

Shake Shack Inc has appointed a chief operating officer, naming Zach Koff to the position. The company also announced the retiring of Jeff Uttz as CFO.

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

Zoup opening 2nd Massachusetts unit

January 6, 2017

Soup lovers in Massachusetts got their first taste of Zoup nearly two years ago when the chain opened in the Sherwood Plaza on Route 9 in Natick. The chain is…

Ice cream brands scoop out year's new flavors

January 5, 2017

Winter can't freeze the ice cream-centered QSRs out there from churning out new flavors and other enticements to lure even the frostiest amongst us off the…

Great Harvest Bread CEO: Competitors should be worried

The chain has launched a "hub-and-spoke" bakery-cafe franchise opportunity, meaning franchisees can purchase a large territory that includes a single Great…

On the menu: Deep-fried Twinkies

January 5, 2017

While many restaurants are catering to guests hoping to drop a few pounds in the new year, McCain Foods is betting that others won't forget about the…

Nitro-focused ice cream chain ready to franchise

January 5, 2017

Cauldron Ice Cream, based in Santa Ana, California, is expanding through franchising with help from Fransmart. Cauldron, which uses liquid nitrogen to make ice…

El Pollo Loco campaign makes LA connection

January 5, 2017

L.A. ... for Gladys Knight and the Pips, it just proved "too much for the man." While Wang Chung could only manage to "live and die" there. But to fire-grilled…

Blaze shakes off artificial, unhealthy ingredients

January 5, 2017

Blaze Fast-Fire'd Pizza has launched an initiative to rid the chain's food of artificial ingredients with a promotion that offers free pizza to guests, who…