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News & Media

Cartwheel, MonkeyMedia integrating to deliver automated catering operations

May 2, 2025

Restaurants may now streamline and automate their catering delivery operations, thanks to a partnership with delivery management platform Cartwheel and…

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Restroworks debuts self-service CX platform

May 1, 2025

Restroworks, a cloud-based restaurant technology company, has launched its RestroNext CX Suite, a customer experience platform featuring self-service kiosks…

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Doner Shack doubling down in Nevada

May 1, 2025

Berlin-based Doner Shack is making U.S. growth moves, scoring a multi-unit deal with Floridian Kaushal Patel to open in Florida and welcoming a second…

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DoorDash launches real-time management tools for restaurants

May 1, 2025

DoorDash is launching a suite of features to help restaurants drive sales, improve efficiency and better serve customers.

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Qu, Cartwheel partner for first-party delivery capabilities

May 1, 2025

Enterprise delivery management platform Cartwheel has partnered with Qu, a unified commerce platform for enterprise restaurants. The collaboration integrates…

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Newk's Frank Paci discusses adding digital ordering solutions, revamping catering

Newk's Eatery CEO Frank Paci joins Fast Casual Nation to discuss how the 98-location chain is adapting to major industry shifts.

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TMAD launches 'Executive Franchise Package' to keep momentum

May 1, 2025

Colorado-based Teriyaki Madness started 2025 with a growth spurt, opening 10 shops. Nine franchisees joined the brand, and systemwide gross sales climbed 21…

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Panera coming in (croissant) clutch

April 30, 2025

Panera Bread is offering a limited-edition "Croissant Clutch," a purse inspired by its Croissant Toast Sandwiches.

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Biggby's former CFO promoted to president

April 30, 2025

Biggby Coffee has promoted CFO Erin Kaylor to president.

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Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

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Former Chipotle exec named Sweetgreen COO

April 30, 2025

Sweetgreen has hired Jason Cochran as COO. Effective May, he will oversee Field Operations and Operations Services and Innovation, reporting to co-founder and…

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Starbucks CEO, CFO predicting turnaround despite Q2 loss

by Cherryh Cansler — Editor, FastCasual.com

Although she admitted that transactions did not meet expectations, CFO Cathy Smith said the company was on the right track with its "Back to Starbucks…

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Taylor Wiederhorn named co-CEO of Fat Brands

April 30, 2025

FAT Brands Inc., the parent company of Round Table Pizza, Fatburger, Johnny Rockets and 15 other restaurant concepts, has appointed Taylor Wiederhorn as…

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7 Brew hires chief people officer

April 29, 2025

7 Brew, a drive-thru beverage concept, has hired Stephanie Quillen as its first chief people officer.

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BurgerBots opens 1st restaurant, ready to expand

by Cherryh Cansler — Editor, FastCasual.com

The entire process takes just 27 seconds per burger.

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Chipotle launching digital-gaming experience on Roblox

April 29, 2025

Chipotle Mexican Grill is celebrating Cinco de Mayo with an immersive digital gaming experience, "Ingredient Quest," launching May 5 in the Burrito Builder…

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Dutch Bros customers happier than those of Starbucks, Dunkin’, report finds

New York, NY–April 29, 2025–Dutch Bros (NYSE:BROS) outperformed rival coffee chains Starbucks (NASDAQ:SBUX) and Dunkin’ in an AI-powered analysis of customer…

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What to do with all this data?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What do you do with all that data as a restaurant? The Restaurant Marketing Workshop held from June 2 to 3 in Indianapolis, Indiana plans to tackle that…

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Dutch Bros gains, Starbucks holds top spot

by Shira Petrack — Content Manager, Placer.ai

Despite the rapid growth of smaller coffee chains, Starbucks continues to dominate the coffee category, receiving over half of the combined visits to…

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Virtual Dining Concepts acquires Empanadas United

April 29, 2025

Virtual Dining Concepts has added Empanadas United, a family founded business serving empanadas, to its portfolio of brands, including Man vs Fries, Pardon My…

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