How Snooze Eatery is strengthening leadership, operations to fuel next growth

by Amy Sorter — Writer and Editor, Connect Media

The Denver-based breakfast-and-brunch chain plans to open six restaurants in 2027 and is preparing by strengthening its leadership and operations. CEO Josh…

How Dillas Quesadillas revamped operations to speed service

by Amy Sorter — Writer and Editor, Connect Media

A stalled drive-thru prompted Dillas Quesadillas to overhaul operations, simplify its menu and adopt kitchen-prep technology. The changes cut service times by…

Starbucks says sugar-free lawsuit allegations have no merit

by Amy Sorter — Writer and Editor, Connect Media

Starbucks said the lawsuit filed against it this week over the labeling of its sugar-free protein beverages have no merit.

The foundation for Rooted: 7 ingredients, simplicity and trust

by Amy Sorter — Writer and Editor, Connect Media

Rooted founder Lily Rivkin Friend built a fast-casual concept around simplicity and trust. Its seven-ingredient rule keeps food and operations streamlined…

Survey: Restaurant operators are optimistic, but equipment costs squeeze cash flow

by Amy Sorter — Writer and Editor, Connect Media

A survey reveals that a percentage of restaurant owner/operators are optimistic, even in the face of rising costs and concerns over replacing equipment.

How Sankranti built its own fast-casual Indian food playbook

by Amy Sorter — Writer and Editor, Connect Media

Srinivasa “Nimms” Nimmagadda and his team spent years developing a fast-casual Indian food concept playbook through Sankranti Indian Kitchen. Now the company…

Why Chain’s ‘pop cuisine’ concept is testing food hall format

by Amy Sorter — Writer and Editor, Connect Media

The American pop-cuisine food brand is launching its newest dining format to determine the viability of different, experiential locations.

Fast-casual brand collabs: Making partnership pay off

by Amy Sorter — Writer and Editor, Connect Media

Kelly Gray (Hot Head Burritos) Stacey Kane (chief marketing officer) Lori Primavera (Smoothie King) and Traci Graziani (Kraft Heinz) will present their…

Shark Club takes a deliberate bite out of the US sports restaurant market

by Amy Sorter — Writer and Editor, Connect Media

Shark Club's recent North Texas opening sets the stage to bridge the gap between traditional sports bars and upscale casual dining.

66% of young restaurant workers say employers aren't training them right — Here's the fix

by Amy Sorter — Writer and Editor, Connect Media

A new Schoox survey reveals a gap between what frontline restaurant employees want to learn and what operators are actually delivering — and why closing it…

Flytrex, Nash focus on flexible delivery, not just drones

by Amy Sorter — Writer and Editor, Connect Media

Flytrex and Nash have partnered to provide the best delivery service from restaurant to home, whether via drone or food courier.

Healthy fast casual goes convenient: Konala, Clean Eatz redefining drive-thru, grab-and-go

by Amy Sorter — Writer and Editor, Connect Media

Two brands, two models — one goal: making nutritious food as fast and effortless as fast food.

How Tony Roma's is using fast-casual strategies to reinvent itself

by Amy Sorter — Writer and Editor, Connect Media

CEO Mina Haque explains how the 54-year-old brand is adapting to changing consumer habits without abandoning its casual-dining roots.

5 menu localization myths that could hurt your restaurant brand

by Amy Sorter — Writer and Editor, Connect Media

August 4, 2026

Michael Magerl, Joel Bulger, John Iannucci and Sarah Rooney are the panelists for "From Trend to Table: Operationalizing Regional Promotions in a Multi-Unit…

Buffalo’s Express opens 1st standalone restaurant, expands beyond Fatburger co-brand model

by Amy Sorter — Writer and Editor, Connect Media

FAT Brands' Jake Berchtold explains how the former co-located Buffalo's Express opened its first stand-alone restaurant in Washington State.

How Scooter's Coffee expanding supply chain to support 1,000 stores

by Amy Sorter — Writer and Editor, Connect Media

Scooter's Coffee invests in its supply chain as the company's number of stores approaches 1,000.

Gen Z, millennial franchisees want purpose, flexibility, tech — not just a second career

by Amy Sorter — Writer and Editor, Connect Media

Gong cha, Chicken Salad Chick, PrimoHoagies and Yougurtland execs reveal why franchising has become a popular career choice for millennials and Gen Z.

Report: Cyberattacks hit 78% of restaurants despite security confidence

by Amy Sorter — Writer and Editor, Connect Media

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic…

Birdcall’s Midwest expansion strategy backed by tech, real estate

by Amy Sorter — Writer and Editor, Connect Media

Fast-casual chicken chain said that proprietary technology, real estate optoins and a multichannel business model will help with its Midwest expansion.

Chicken Salad Chick creates 'National Chicken Salad Day'

by Amy Sorter — Writer and Editor, Connect Media

July 2, 2026

Chicken Salad Chick has deemed July 16, "National Chicken Salad Day," and will mark it with free scoops and giveaways.