Have burger chains reached their peak?

Smaller, regional brands have seen an increase in sales, while sales at their larger QSR counterparts are falling.

Nikki Baird to give keynote on privacy at CONNECT summit

Top retail analyst Nikki Baird will explore rapidly advancing technology and consumer tolerance for being tracked.

How Jersey Mike's new mobile app is increasing sales

by Alicia Kelso — Editor, QSRWeb.com

Customers use the app to manage their loyalty points and for ordering.

A look at Starbucks' global offerings

Starbucks around the world offer specialty menu items that incorporate local flavors to honor cultures.

7 questions restaurateurs should ask when choosing payroll provider

Go with a provider who not only can handle the calculations and payroll tax payments, but who also understands the food industry.

April Fool's: Restaurant brands get in on the fun

by Cherryh Cansler — Editor, FastCasual.com

Restaurant brands 'launch' clear coffee, a kale shake and an edible pizza box.

WFF 2014: A view from the top

by Cherryh Cansler — Editor, FastCasual.com

Get a look at what happened at the 2014 WFF's Leadership Conference.

Robeks CMO explains strategy on 'next-generation' concept

The chain hopes its new design, menu and marketing strategy will help it continue its 27 months of same-store sales increases.

'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

Are your employees lying to you?

by Cherryh Cansler — Editor, FastCasual.com

Certain verbal cues and body language behaviors can give away liars.

WFF: How to win over your employees

by Cherryh Cansler — Editor, FastCasual.com

The best way to ensure buy-in from each employee is to communicate with each person based on their personality type.

Why fast casuals should take the lead on salvaging local tastes

Embracing local flavors can help fast casuals steal market share from full-service brands.

Using mobile to retain staff, improve customer service

Mobile devices that employees already use can give companies a better way to connect with their frontline employees.

Digital, food, Oprah highlight Starbucks' Shareholders Meeting

by Alicia Kelso — Editor, QSRWeb.com

The beer and wine tests are going better than expected and will be expanded to multiple cities.

Why now is the right time for mobile ordering

With consumer adoption at the right threshold, restaurants can put their brands in the pockets of millions of customers.

Panera ads resonate with customers

Pizza companies outscored burger brands by 6.2 percent and other QSR advertisers by 1.8 percent.

Loitering: Critics on both sides of the fence slam limited-service chains

How can restaurants create an inviting customer experience without playing socio-economic favorites?

What's up (and down) with food costs?

by Alicia Kelso — Editor, QSRWeb.com

Food prices are affecting center-of-the-plate prices.

Fast food, fast crimes: Securing your restaurant

A security expert gives four tips on how restaurant owners can protect their businesses.

How Johnny Rockets is selling franchisees on 'fun'

by Cherryh Cansler — Editor, FastCasual.com

The chain's new CDO chats about how the brand is making a push toward recruiting franchisees.