Homestyle Dining leverages smaller footprint to create 'plush fast casual' steak concept

by Alicia Kelso — Editor, QSRWeb.com

Bo's Steak & Grill features a backyard barbecue theme, with country music, denim and red solo cups.

Breakfast takes a bite out of Panera comps in Q2

The quarter represented the first time in six quarters the company registered a year-over-year increase in transactions.

McDonald's ruling holds franchisors accountable for franchise employee allegations

by Alicia Kelso — Editor, QSRWeb.com

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

Teriyaki Madness inks franchise deal with not-for-profit organization

by Brenda Rick Smith — Editor, Networld Media Group

Both entities expect to benefit from the non-profit/for-profit partnership.

New beverages, food give Starbucks a lift in Q3

by Brenda Rick Smith — Editor, Networld Media Group

Food sales drove two points of comp growth in the U.S., and the breakfast sandwich platform surged 40 percent.

Turning social media likes into restaurant traffic

by Alicia Kelso — Editor, QSRWeb.com

Offer customers something, like a discount or a recipe, in return for their like.

Chipotle cites increased throughput as a driver behind same-store sales lift

by Brenda Rick Smith — Editor, Networld Media Group

Same-store sales drive strong second quarter results.

LevelUp's new StartUp program aimed at limited-service restaurants

by Will Hernandez — Editor, NetWorld Media Group

Consumers don't become comfortable making mobile payments until their third transaction.

Pasta Patrol: Fazoli's takes brand door-to-door to reach seniors, families

by Brenda Rick Smith — Editor, Networld Media Group

Community marketing efforts help double visits from senior adults.

Are Millennials really that hard to please?

Exceeding expectations on food taste is the best way to assure a great experience across generations.

Holy jalapeno! How hot will menus get?

by Alicia Kelso — Editor, QSRWeb.com

Sriracha, according to CCD Innovation, is in 2014 what chipotle was in 2009.

Fresh To Order CEO: Fast casual concepts need to 'elevate up'

by Alicia Kelso — Editor, QSRWeb.com

Panos believes many brands in the segment are not delivering on true, fresh, made-from-scratch products.

Schlotzsky's cracks top five in app store restaurant category

by Brenda Rick Smith — Editor, Networld Media Group

Loyalty app is the centerpiece of Schlotzsky's effort to connect with Millennials.

Moe's finds a sweet spot with contextualized tweets, increased digital spend

by Brenda Rick Smith — Editor, Networld Media Group

A well-timed tweet helped drive home Moe's brand message and engage customers.

Building, branding and loyalty in fast casual

Fast casual operations in non-commercial establishments are building brands and creating loyal consumers.

A framework for measuring and monitoring mobile app loyalty

Even the most loyal customer evaluates every touch point and interaction with a business.

Restaurants fire up promos for Fourth of July holiday

by Alicia Kelso — Editor, QSRWeb.com

From menu rollouts to marketing campaigns, some concepts are in the spirit.

Consumer Reports: Low chain restaurant scores should be a ‘wake-up call’

Food quality now trumps location convenience for restaurant consumers.

Capriotti's CEO: Franchising an attractive option for those burned in the Great Recession

by Brenda Rick Smith — Editor, Networld Media Group

Morris' passion for Capriotti's food and proven concept took him from franchisee to top exec.

Burger Lounge CEO: Almost any food type can be 'fast casualized'

by Brenda Rick Smith — Editor, Networld Media Group

J. Dean Loring believes the 'better burger' bubble is here.