Why restaurants should embrace mobile payment with iPhone 6 and PassBook

By combining NFC with finger touch recognition technology, Apple is able to offer NFC payment securely inside PassBook, making PassBook more relevant than…

'Failure is not an option' in CEO's cancer battle

by Brenda Rick Smith — Editor, Networld Media Group

Just as things started taking off for Chicken Salad Chick, President and CEO Kevin Brown was diagnosed with stage IV liver cancer. He's fighting back, and…

Apple Pay explodes onto the scene

by Will Hernandez — Editor, NetWorld Media Group

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

How to survive the protein craze

Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.

Panera ready for Apple Pay

by James Bickers — Editor, Networld Alliance

Panera Bread will be among the first to accept Apple Pay when it rolls out in a few weeks.

New Wild Wing Cafe CEO has deep roots in fast casual, QSR

by Brenda Rick Smith — Editor, Networld Media Group

Restaurant industry veteran Tom Lewison has been tapped to help Wild Wing Cafe take flight.

#CONNECTsummit14: Get big results from Big Data

Marketers are increasingly using and tracking mobile campaigns to measure success and the data gleaned from user preferences is the end product.

Restaurants tap into the selfie trend

by Alicia Kelso — Editor, QSRWeb.com

Selfies that include brand references are an implied testimonial, and brands are wise to tap into the trend.

#CONNECTsummit14: Marketers should opt in to text as key mobile messaging channel

When it comes to building relationships with hardcore fans, marketers shouldn't overlook the original mobile messaging channel: text.

A thing for wings

by Brenda Rick Smith — Editor, Networld Media Group

From QSRs to sports bars, wings are on menus everywhere. Why?

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.

#CONNECTsummit14: Smartphones are 'remote control for life'

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Smartphones are the "remote control for life," especially for Millennials.

You heard it here first: first franchisees become important brand ambassadors

by Brenda Rick Smith — Editor, Networld Media Group

In the world of restaurants, the first franchisee can be critically important for a company that hopes to expand its growth through franchising.

Noodles & Company reports limp Q2 comps

by Brenda Rick Smith — Editor, Networld Media Group

Noodles & Company posted disappointing Q2 results, with comps declining 1 percent for company owned stores, 2.2 percent for franchised stores and 1.1 percent…

Doing digital signage right

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The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when…

Summit will help fast casual restaurants 'think mobile first'

CONNECT Mobile Innovation Summit coming up Aug. 18-20 will feature the CEOs of Firehouse Subs and McAlister's Deli.

Putting customers in the driver's seat: Which Wich adds drive-thru

by Brenda Rick Smith — Editor, Networld Media Group

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

No soup for you? SoupMobiles could change that

by Brenda Rick Smith — Editor, Networld Media Group

Low cost, powerful brand story make SoupMobiles attractive to new franchisees, CEO Lloyd Sugarman says.

A look at some international fast casual concepts

From poutine to crêpes, international fast casual concepts offer variety.

Morgan makes the leap from Smashburger to Tava Indian Kitchen

by Brenda Rick Smith — Editor, Networld Media Group

Tava aims to expand throughout San Francisco and into Denver.