Features
BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London
Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…
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Retail decision-makers share their experiences introducing kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Given the customer benefits that kiosks and digital signage can deliver for retailers, the challenges that oftentimes accompany these deployments are an…
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Catering companies looking to reduce food waste will increase profits
Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report, which found that every $1 invested in…
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Top tips for digital signage deployments
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Brands give top tips on how to use digital signage for maximum success.
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Panera Bread grabs ICX Influencer of the Year award
by Christopher Hall — w, t
The Interactive Customer Experience Association honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize…
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Hank and Harry's Delicatessen CEO explains how his mobile app wins with millennials
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Buzzy Sklar, CEO and co-founder of Hank and Harry's Delicatessen, talks about winning over the millennial market.
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Why augmented reality is becoming more accessible to restaurant brands
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Though AR is still in its infancy, a pair of presenters at Infocomm said that it offers a new way to excite consumers and is more economical than creating…
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Webinar: How to give your brand an online makeover
A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."
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Getting a handle on harassment: 3 leaders lay out best tips
by S.A. Whitehead — Food Editor, Net World Media Group
Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace…
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Top missteps to avoid on the way to franchising success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
From operational strategy errors to overlooking the customer experience, there are plenty of things to trip a new franchisor up on the way to successful…
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The man that made Starbucks an industry superpower steps down
Starbucks Corporation Executive Chairman and — until last year, CEO — of four decades, Howard Schultz, is stepping down, but leaving a huge trail of successes…
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Emerging restaurants to pitch franchise experts in contest
Leaders of three up-and-coming brands will try to convince judges and attendees of the Restaurant Franchising and Innovation Summit in London that their…
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[LIVE WEBINAR] Combating rising operating costs in a tight labor market
Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands…
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Emerging foodservice automation calls for new sanitation standards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As new types of equipment are introduced into the foodservice environment, new sanitation standards will be needed to protect consumers and the foodservice…
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Changes to tipping laws could lead to big fines for violating brands
by S.A. Whitehead — Food Editor, Net World Media Group
A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…
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Self-order kiosks dominate NRA Show
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year's exhibits as hardware and software manufacturers…
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Coca-Cola exec shares how to connect with customers of all ages
by S.A. Whitehead — Food Editor, Net World Media Group
Gwen Brannon, Coca-Cola's director of guest insights & analytics, shares how the brand digitally engages with Baby Boomers, Generation X, millennials and…
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How self-pour beer technology is helping casual dining brands keep up with fast casuals
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-pour technology enables restaurants to maximize revenue by offering more variety, including more premium-priced offerings, and it significantly reduces…
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Tech innovations leaving restaurateurs wondering how to upgrade without starting over
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology innovations dominated much of the show floor this week at the National Restaurant Association Show in Chicago, and while interesting, they also…
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Freshii named FastCasual's top brand of the year
The 2018 Fast Casual Top 100 Movers & Shakers publication is now available for free download.
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