The bros behind Mighty Quinn's plan expansion

Chef Hugh Mangum, financing veteran Micha Magid and experienced restaurant operator Christos Gourmos founded Mighty Quinn's with the idea of bringing Texas and…

Asian Box founder names Mike Spec as CEO

by Cherryh Cansler — Editor, FastCasual.com

Since 2015, Mike Speck has been running operations at Halal Guys, but he's left his COO role there to become the top guy at Asian Box, a 10-unit brand founded…

Pinche Gringo introduces POS to keep up with growing business

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The success of their first restaurant encouraged the owners of Pinche Gringo to open a second restaurant in 2017. An enhanced customer display system enabled…

The science behind making Junzi

by Katie Shipp — intern, networld media group

Co-founder of Junzi, Yong Zhao provides insight to the trial and errors of creating a fast casual brand in an exploding market.

Research: Short wait times, ambiance important to fast casual customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ambiance — the look and feel of the service environment — has emerged as a critical factor in guest satisfaction, according to research presented at the…

Gen Z revealed highest spenders in survey

A study reveals three ways for restaurant brands to increase sales.

The push behind open kitchens move food preparation to the front

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Growing numbers of foodservice establishments are displaying food before it is prepared. Meanwhile, automated food preparation systems are on the rise.

Survey: 3 ways to increase restaurant sales

A study reveals three ways for restaurant brands to increase sales.

FastCasual's parent company launches daily newsletter on fintech

by Kathy Doyle — President, Networld

Networld Media Group has created World of Money, an online daily news brief covering issues and events that affect the business of money and the transfer of…

Why a balanced relationship is key for succeeding as a franchisor, franchisee

by Judy Mottl — editor, Retail Customer Experience Networld Media Group

Experts at the recent International Franchise Expo offered insight and advice on striking the perfect balance in the franchisor-franchisee relationship. It's…

BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London

Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…

Retail decision-makers share their experiences introducing kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the customer benefits that kiosks and digital signage can deliver for retailers, the challenges that oftentimes accompany these deployments are an…

Catering companies looking to reduce food waste will increase profits

Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report, which found that every $1 invested in…

Top tips for digital signage deployments

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Brands give top tips on how to use digital signage for maximum success.

Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — w, t

The Interactive Customer Experience Association honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize…

Hank and Harry's Delicatessen CEO explains how his mobile app wins with millennials

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Buzzy Sklar, CEO and co-founder of Hank and Harry's Delicatessen, talks about winning over the millennial market.

Why augmented reality is becoming more accessible to restaurant brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy, a pair of presenters at Infocomm said that it offers a new way to excite consumers and is more economical than creating…

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

Getting a handle on harassment: 3 leaders lay out best tips

by S.A. Whitehead — Food Editor, Net World Media Group

Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace…

Top missteps to avoid on the way to franchising success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From operational strategy errors to overlooking the customer experience, there are plenty of things to trip a new franchisor up on the way to successful…