Chick-fil-A, Starbucks, PepsiCo, Wendy's, McDonald's, Coca-Cola and Burger King rated on Harris reputation poll

February 4, 2015

Harris Poll released the results of its Reputation Quotient, which examined 100 companies, up from 60 the previous year.

Tech, choice among driving consumer trends for 2015, says NRA

February 3, 2015

It's not surprising that today's restaurant consumer expects restaurants to offer technologies which make the dining experience as frictionless as possible…

The top five fast casual stories for January 2015

by Brenda Rick Smith — Editor, Networld Media Group

The top stories in January centered on restaurants poised for breakout years through franchising and growth; the secrets to Starbucks' success and CEOs' takes…

Where the jobs are: Arizona, Florida, Texas, Georgia, Utah

February 2, 2015

According to the NRA, Arizona is projected to post a close to 24 percent restaurant job increase and Florida and Texas each is projected to post over 2…

Papa John's, Quizno's, Wendy's cited among brands with poorest sustainability practices

January 29, 2015

As You Sow, a San Franciso-based nonprofit organization that promotes environmental and social corporate responsibility, released a new report, "Waste and…

The NRA is predicting the strongest sales gains in these five states

January 29, 2015

According to the National Restaurant Association's 2015 Restaurant Industry Forecast, Arizona and Florida are projected to post 4.9 percent sales increases.

Burger sales up, sandwich and chicken sales down in 2014

January 27, 2015

Diners ordered 9 billion serving of burgers in U.S. restaurants and foodservice outlets last year, three percent more than the year before. Meanwhile…

NRA forecasts continued growth for restaurant industry in 2015

January 27, 2015

The National Restaurant Association is predicting sales growth of $709.2 billion and a 3.2 rise in employment for the restaurant industry in 2015.

Super Bowl viewers say they want healthier food options

January 27, 2015

More than half of survey respondents said they wanted healthier food served at their Super Bowl party.

Restaurant sales up, retail sales down in December

January 16, 2015

The restaurant industry posted its eighth consecutive monthly increase and strongest volume ever in December, adding 43,600 jobs.

Top stock pics for 2015 dominated by QSR, pizza, fast casual

January 9, 2015

Quick-service, fast casual and pizza brands dominated top picks in the 2015 Best Restaurant Stock Pick Competition hosted by ICR.

Technomic reveals which brands are tops with consumers

January 8, 2015

Technomic's Chain Restaurants Consumers' Choice Awards identifies which brands consumers think are the best in service, atmosphere, offerings, healthy options…

Building genuine customer engagement in an Instagram world

Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.

NRA study: Most employees proud to work in the restaurant industry

January 6, 2015

The study details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.

Restaurant sales, traffic remain positive as year winds down

December 31, 2014

November marked the 21st consecutive month that the NRA's Restaurant Performance Index remained in positive territory.

Restaurants dominate Franchise 500 list

December 30, 2014

Forty-three QSRs made Entrepreneur's Franchise 500 rankings for 2015, along with 40 fast casual and 14 pizza concepts.

Adding kiosks? Read this first

by Nicole Troxell — Associate Editor, Networld Media Group

POS kiosks can be essential tools in enabling customers to have a more pleasurable dining experience. But are there certain features restaurant owners and…

Strong forecast predicted for UK's QSR segment

December 23, 2014

Technomic has revealed its inaugural market mapping of the United Kingdom, which includes market size and segmentation data, as well as expectations for the…

Executive round table: Fast casual segment leaders make their 2015 predictions

by Alicia Kelso — Editor, QSRWeb.com

Local marketing, local sourcing, mobile technologies and customer service initiatives are all expected to move to the front burner in the New Year.

Jimmy John's, Chipotle rank high for millennial loyalty

December 19, 2014

According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all…