Hawaiian Bros taps Lunchbox to grow direct digital catering

April 24, 2025

Hawaiian Bros Island Grill has selected Lunchbox to help it grow its direct digital catering. Launching Lunchbox Catering, Order Aggregation and Delivery…

Olo, Thanx delivering 'hyper-personalized guest engagement'

April 17, 2025

Olo, a restaurant technology provider, and Thanx, a guest engagement and retention platform for restaurants, are partnering to combine guest loyalty data from…

Qu acquires Fourtop, launches 1st Smart Kitchen platform

April 16, 2025

Unified restaurant commerce platform Qu has acquired Fourtop, an AI-powered restaurant insights platform founded by Darien Bates.

Blaze Pizza rolls out optimized app, loyalty program

April 15, 2025

Fast casual pizza chain Blaze Pizza has launched an enhanced app and loyalty program in partnership with Thanx, according to a press release.

Scooter's revamps loyalty platform

April 15, 2025

Scooter's Coffee has redesigned its rewards program to offer more flexible redemption options, faster ways to earn rewards and enhanced status levels and…

Qu Redefines Restaurant Operations with Industry-First Smart Kitchen

Breakthrough platform fuses IoT sensors, energy and equipment management, and predictive insights to maximize efficiencies and reduce costs

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

Lunchbox offering free order aggregation

April 14, 2025

Lunchbox is providing its clients with free Order Aggregation, which automatically routes third-party platforms like EzCater, DoorDash, Uber Eats and Grubhub…

Ovation releases tools to empower restaurants

April 8, 2025

Guest feedback platform Ovation has released two product enhancements designed to help restaurants gain deeper insights and drive real revenue: Long-form…

Marcos Pizza Joins CloudKitchens - Vallejo Food Pickup to Continue Growth in Colorado

Starting this March in Denver, Colorado, Marco's Pizza + Marcos.com, is preparing to serve its authentic pizza in a new ghost kitchen.

Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

What Chef Robotics' $43M funding means for fast casual automation

by Cherryh Cansler — Editor, FastCasual.com

Since Sunbasket, a healthy meal delivery company, partnered with Chef Robotics in 2022, it has displaced 10% of production staff and increased consistency by…

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

3 tools to help restaurants build efficiency, generate more revenue

For restaurants, there is no shortage of frustration, long hours and an increasingly demanding consumer base. Fortunately, there’s technology that can help…

Big Chicken accelerating digital growth with Figure 8

March 31, 2025

Big Chicken, founded by Shaquille O'Neal, is taking its full-court press to the digital space through a partnership with Figure 8, a digital transformation…

How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

Thanx integrates with Square

March 28, 2025

Loyalty and guest engagement platform Thanx has integrated with Square, which has an ecosystem of commerce solutions. With this launch, Thanx now supports…