How to master the art of guest recovery

March 19, 2025

Every dropped plate, every lukewarm dish, every forgotten reservation — it stings. You pour your heart into your restaurant, and when things go wrong, it feels…

6 digital trends driving fast casual profitability

by Cherryh Cansler — Editor, FastCasual.com

Restaurants are done with relying on fragmented, third-party ordering platforms, according to the State of Digital Report created by Qu, a provider of a…

Ovation, Paytronix team for post-transaction feedback, hospitality data insights

March 17, 2025

Guest engagement platform Paytronix has teamed up with guest experience platform Ovation to provide brands with deeper analysis and insights from customer…

Penn Station's Jane McPherson reveals why fresh tech is important as fresh fries

Jane McPherson, SVP of Marketing at Ohio-based Penn Station East Coast Subs, discusses the brand's growth to 320 locations across 14 states, its selective tech…

3 strategies to transform your frontline hospitality teams and unlock superior service

From onboarding to personalized learning and stronger communications, this guide features actionable strategies to help your frontline serve up excellent guest…

Presented by Axonify

Quiz: How effective is your frontline training?

From critical job knowledge to processes and procedures, do your frontline workers have what they need? Take our quiz to find out.

Presented by Axonify

Mr. Pickle’s Sandwich Shop to implement Samsung kiosks, digital menus

March 6, 2025

Mr. Pickle's Sandwich Shop, a sandwich chain with over 60 locations, will implement Samsung kiosks and digital menu boards, powered by GRUBBRR, to enhance…

Sanguich: From startup to influencer-worthy concept

by Cherryh Cansler — Editor, FastCasual.com

Daniel Figueredo and Rosa Romero describe building a viral brand without spending a single dollar on influencer marketing.

Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

How Big Chicken is changing the franchise business

Big Chicken's Sam Stanovich stops by the Fast Casual Nation podcast to discuss how AI is changing franchise operations.

Lion's Choice CEO offers secrets to brand's success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Lion's Choice CEO Fred Burmer offers secrets to the brand's operations and cooking up delicious roast beef sandwiches.

How to dominate restaurant data

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Restaurant Franchising & Innovation Summit will discuss how to use data to drive growth and profitability.

Chipotle adding 20K employees via AI-powered hiring platform

February 19, 2025

Chipotle Mexican Grill is launching an AI-powered hiring campaign to hire over 20,000 workers, ensuring that its 3,700 restaurants are staffed for "Burrito…

From prep to profit: How honeygrow is tackling rising costs with AI automation

by Fast Casual

Honeygrow recently turned to back-of-house AI to streamline its operations and tackle the challenges of managing a busy kitchen.

Presented by PreciTaste

Checkmate's integration with ezCater helping restaurants streamline catering

February 6, 2025

To help restaurants sync their menus and streamline catering operations, ezCater has launched a public menu API integrating with a variety of restaurant…

5 signs your restaurants should add kiosks

by Jared Castronova — Head of Marketing Communications, Checkmate

Is your restaurant ready for kiosks? Let's explore key signs your business could benefit from self-service ordering, from long wait times and accuracy issues…

Olo, FreedomPay improving restaurant payment experiences

February 4, 2025

Olo, a provider of restaurant technology, is partnering with FreedomPay to improve restaurant payment experiences nationwide. The partnership also deepens…

8 insights on cutting food waste, boosting margins with predictive supply chain analytics

by Nick Fryer — Vice President of Marketing, Sheer Logistics

By Nick Fryer, Vice President of Marketing, Sheer Logistics

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Huey Magoo's rolls out loyalty program

January 29, 2025

Florida-based Huey Magoo's has launched a loyalty program called, Magoo's Rewards, giving members points for every dollar spent. They may redeem them for free…