Mobile search data shows differences in retail tastes

October 20, 2009

Starbucks or McDonald's? Wal-Mart or Best Buy? According to research conducted by Boston-based uLocate Communications, iPhone users are eight times more likely…

Making Every Glance Count: Digital Signage and Integrated Technologies in QSR

New technology is allowing restaurants to have integrated, all-digital systems that improve efficiency and decision making. Real-time data is available to…

TargetCast Networks purchases Ripple TV, expands fast casual footprint

September 22, 2009

TargetCast Networks Inc. (TCN) has acquired Ripple TV, creating a national ad-based digital out-of-home (DOOH) network in more than 1,400 locations on 3,42…

Digital Software Helps Airport Franchisee Enhance Customer Service

In a busy airport, travelers want a convenient dining experience. JMJ-LLC, a Wendy's franchisee, teamed with WAND Corporation to install a state-of-the-art POS…

Sonic Corporation Fries Spam and Shakes IT Burden with Proofpoint Messaging Security Gateway™

Though Sonic had implemented a first-generation anti-spam solution, its effectiveness had decreased greatly as new spam techniques evolved and the volume of…

Starbucks selects Unisys for China outsourcing services

August 2, 2009

Unisys Corp. has been selected to provide data center outsourcing services to support Starbucks' continued expansion in China, the company announced last…

Quiznos partners with Balihoo for local marketing solution

June 22, 2009

BOISE, Idaho — Quiznos has partnered with Balihoo to deliver a comprehensive Local Marketing Automation solution to its franchise owners nationwide, the…

Fast casuals leverage the power of Twitter

by Valerie Killifer — senior editor, NetWorld Alliance

How brands are finding value in real-time communication via the microblogging site.

Wand Corp. partners with LG Electronics for LCD screens

June 2, 2009

EDEN PRAIRIE, Minn. — Wand Corp. has announced a partnership with LG Electronics to directly sell and repair LG LCD Screens to Wand Corp.'s quick-service and…

How can restaurant operators leverage online ordering?

by Valerie Killifer — senior editor, NetWorld Alliance

Keith Franklin, national sales manager for OrderUp.com, discusses online ordering and the next generation of consumers.

ASK THE EXPERTS: How will online ordering evolve over the next several years?

May 27, 2009

According to Food Action Group, 87 percent of consumers say they plan to use online ordering more in the future. How will that information impact restaurant…

Refrigeration options expand beyond cooling

Manufacturers offer solutions from colder hold temperatures to above-store reporting.

Column: Handling the changing economy

by George Green — Vice President, Bread & Company

How independent operators can survive and thrive during economic slumps.

The role of digital media in the restaurant

As digital media becomes a pervasive part of the customer experience, it is being used not only to entertain diners but as an integral building block of the…

NEXTEP kiosks to deliver at Wow Bao

March 31, 2009

CHICAGO — Wow Bao, a Lettuce Entertain You Enterprises restaurant concept, has selected NEXTEP Systems to provide touchscreen ordering kiosks for their State…

Newsletters, intranet keep franchisees up to speed

How a variety of communication tools can connect brands to their outposts.

Not so basic training

March 26, 2009

E-learning, portable training modules enhance the learning experience.

ASK THE EXPERTS: What's new in POS technology?

March 22, 2009

Over the past 25 years, point-of-sale systems have evolved from manual cash registers to computerized management tools. Although the restaurant POS has turned…

NEXTEP continues 100 percent annual growth

March 17, 2009

TROY, Mich. — NEXTEP Systems, a developer of intuitive touch-screen ordering, digital menu boards and online ordering solutions for the foodservice industry…

ASK THE EXPERTS: Preventing card data breaches

February 26, 2009

In late October, Heartland Payment Systems, a Princeton, N.J.-based company that provides payment processing for roughly 200,000 U.S. businesses, was…