Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Quiznos overhauls brand, menu

May 11, 2012

Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more.

Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

The one left off the list: hourly employees' influence on consumer decisions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

While trend lists may not identify employees as a critical factor, the quality of a restaurant's front-line staff has a significant influence on the features…

Celiac awareness foundation now offers restaurant credentialing

April 26, 2012

The National Foundation for Celiac Awareness (NFCA), a non-profit organization dedicated to raising awareness of celiac disease and non-celiac gluten…

Starbucks strengthens commitment to China employment growth

April 17, 2012

As Starbucks continues to accelerate its plans toward making China its second home market, the company has announced a series of new initiatives aimed at…

Use online guest feedback to motivate, engage employees

Use guest feedback to build a distinctive customer experience that will drive retention, loyalty and sustainable business performance.

Restaurants add 560,000 jobs, NRA partners with CareerBuilder

April 9, 2012

The National Restaurant Association reports that restaurants have added more than 560,000 jobs since the beginning of the employment recovery, with more than…

Credits + Compliance = Cash (for restaurant owners)

by Rick Casmass — VP Marketing, Valiant

I’ve been in the restaurant industry, in one form or another, for well over 20 years. In that time, I’ve seen some very smart owners make some of the very same…

HotSchedules forms partnership with My Recruiting Center

April 2, 2012

HotSchedules has announced that it has formed a partnership with My Recruiting Center (MRC), a provider of paperless applicant-tracking systems and employee…

Restaurant operators continue to report positive sales, optimism

April 2, 2012

Bolstered by positive same-store sales and traffic results and an optimistic outlook among restaurant operators, the National Restaurant Association's…

Togo's Eateries partners with Novita Training to fuel development

March 28, 2012

Togo’s Inc. has announced that they have hired Novita Training to develop and implement franchise training programs for Togo’s managers and restaurant…

Newk's Express Café partners with PeopleMatter

March 28, 2012

PeopleMatter, a provider of talent-management solutions specifically built to serve hourly workforces, has announced a partnership with Newk's Express Café to…

Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…

Survey: Summer job market improving

March 27, 2012

With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking…

Do you really offer gluten-free dishes?

by Betsy Craig — pres, menutrinfo.com

Identifying and avoiding potential contamination starts with the very basics in the kitchen.

Panda Restaurant Group marks 20,000th associate hire

March 21, 2012

Panda Restaurant Group (PRG) has reached an important company milestone with the hiring of its 20,000th associate. PRG's mission is to build an organization…

Jamba Juice to host National Hiring Day

March 19, 2012

Jamba Juice Company has announced that on Tuesday, March 27, 2012, it will host a National Hiring Day from 2 p.m. to 6 p.m. in 80 stores across the nation. The…