It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…

How to fight for more social media resources in your company

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Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

Jack in the Box adds online college courses for employees

August 22, 2012

StraighterLine announced that Jack in the Box Inc., which operates and franchises the Jack in the Box and Qdoba restaurant chains, is adding StraighterLine's…

AllergyEats to debut food allergy conference for restaurateurs

August 21, 2012

AllergyEats will host the inaugural "Food Allergy Conference for Restaurateurs: What Every Restaurant Should Know About Food Allergies To Ensure Safety &…

Compeat introduces restaurant labor management solution

August 16, 2012

Compeat Restaurant Management Systems has launched Compeat Workforce, a complete labor management solution that delivers time and attendance, forecasting and…

Boston Market relying on technology to recruit employees

August 16, 2012

Boston Market is going high-tech when it comes to hiring employees for its 476 locations. Its using software from PeopleAnswers to help identify and select…

Preventing the Spread of Norovirus Outbreaks in Restaurants

Simple measures can stave off industry’s most common illness.

Winning the Battle for Food Safety in Restaurants

A proactive approach can prevent outbreaks of foodborne illnesses.

National Restaurant Association expands food safety education in China

August 3, 2012

National Restaurant Association representatives traveled to China last month to expand the organization's commitment to food safety education there. While the…

Au Bon Pain participates in California Strawberry Commission workshop

August 3, 2012

Last week, the California Strawberry Commission hosted a culinary workshop for select restaurant chain corporate chefs, menu developers and buyers. The…

Kitchens With Confidence partners with Allergy Eats

August 2, 2012

Kitchens with Confidence, an international food training organization based in Northern Colorado, has teamed up with Boston-based AllergyEats, which…

June Restaurant Performance Index shows improved conditions

July 30, 2012

Bolstered by stronger same-store sales and customer traffic levels, the National Restaurant Association’s Restaurant Performance Index (RPI) stood above 10…

NRA launches sixth ServSafe Manager course

July 30, 2012

The National Restaurant Association (NRA) has launched its ServSafe Manager Online Course, 6th Edition – the web-based version of its ServSafe Manager Book…

Spread of hours in New York

by Rick Casmass — VP Marketing, Valiant

Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to…

How does a restaurant pop the question?

by Nate DaPore — President and CEO, PeopleMatter

Engaged employees can increase revenue per interaction, improve repeat business and ensure customer advocacy.

Nat'l Restaurant Association creates new Military Foundation

July 24, 2012

The National Restaurant Association (NRA) is enhancing efforts to build career opportunities and support for military personnel and veterans with the launch of…

Glass is half full hiring: it’s all about perspective

by Jason Hamilton — VP of Marketing, Snagajob

Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit…

The service sucked, but that new logo looks great

by Nate DaPore — President and CEO, PeopleMatter

A great marketing campaign is only part of the equation for a successful business.

National Restaurant Association reports continued restaurant job growth

July 5, 2012

New analysis by the National Restaurant Association shows that the restaurant industry continues to serve as a leading creator of jobs, outpacing overall U.S.

Crime prevention – The power of a flower

Crime Prevention through Environmental Design relies on the ability to deter criminal acts.