Getting customers to fall in love with your business

February 14, 2014

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business.

6 ways to reduce the impact of minimum wage increase

Small businesses should take a proactive approach and prepare for wage increases.

Webinar to explore hiring, employee theft

February 11, 2014

On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft…

Fatburger takes employee management to digital level

February 11, 2014

Fatburger has tapped Red Book Connect's new mobile app, Digital Red Book, to help managers communicate with employees, according to a company press release.

NRA Educational Foundation's new video series showcases foodservice careers

February 7, 2014

The National Restaurant Association Educational Foundation has launched a new initiative, called Project Taste Test — Servin' Up Successful Careers, that…

Make Your Restaurant Thrive

Maui Wowi appoints new leaders

January 30, 2014

Maui Wowi today announced the appointment of Justin Livingston to VP of Business Development, a newly created position at the company. Livingston has been with…

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

Chanticleer names new SVP

January 10, 2014

Chanticleer Holdings, which owns Hooters and the fast casual chains, American Roadside Burgers and Just Fresh, announced today that it has appointed Mark…

WyckWyre acquires online food safety training platform

January 3, 2014

WyckWyre Food & Hospitality Online Hiring Systems announced that it has acquired the online food safety training platform Keeping It Kleen.

New Year brings minimum wage increases in handful of states

January 2, 2014

The New Year's holiday brought about an increase in the minimum wage in 13 states. With these increases, there are now 21 states that have minimum wages higher…

Going digital: How 1 Arkansas chain controls hiring, training, scheduling

by Cherryh Cansler — Editor, FastCasual.com

MarketPlace Grill uses Red Book Connect solutions to track training, hiring and scheduling.

Union leaders urge dialogue over Sysco, US Foods merger

December 17, 2013

James P. Hoffa, general president of union organization International Brotherhood of Teamsters, has issued a statement regarding last week's announcement of…

NRA's SafeServ program helping Illinois operators navigate regulation changes

December 12, 2013

The National Restaurant Association and the Illinois Restaurant Association have joined together to educate foodservice operators throughout Illinois regarding…

Employee training module utilizes tablets, apps, social media

December 4, 2013

Uptown Network announced its new training capability for the hospitality industry that the company said can reduce training expenses by more than 80 percent.

WyckWyre intros new online dashboard for hospitality hiring

December 3, 2013

WyckWyre, a food and hospitality-specific online hiring system, announced the release of its new V3 system, a platform that the company said gives clients a…

Pennsylvania joins NRA Education Foundation ProStart program

November 22, 2013

The National Restaurant Association Educational Foundation announced that Pennsylvania has joined ProStart, a two-year program that provides high school…

People Report announces plans for workforce diversity study

November 22, 2013

People Report, providers of service-sector human capital and workforce analytics, has partnered with the Multicultural Foodservice and Hospitality Alliance to…

Why an aging workforce is great for restaurants

by Alicia Kelso — Editor, QSRWeb.com

To keep and attract high-quality employees, restaurants must provide a solid career path and a way to earn responsibility.

President Obama reportedly supports $10.10 minimum wage

November 11, 2013

Reports surfaced last week that President Obama supports an increase in the federal minimum wage to $10.10 an hour, from the current $7.25 an hour. This…