NRA releases safe food handling training guide for food banks

August 28, 2014

The National Restaurant Association has released "ServSafe Food Handler Guide for Food Banking," its food-handling training guide for Feeding America's broad…

Study reveals most employees see a future for themselves in restaurant industry

August 28, 2014

As the most extensive research of the restaurant sector workforce in decades, “Who Works in the U.S. Restaurant Industry,” details the opinions of nearly 5,10…

National Restaurant Association announces employee education alliance

August 25, 2014

The National Restaurant Association has announced a new alliance with Job Creators Network (JCN) effort to provide entrepreneurs and business leaders with…

Think like a coach: Train your team year-round

Restaurants must make time for training.

Henny Penny named a Brinker International Supplier Partner Of The Year

August 22, 2014

Brinker International, Inc. awards Henny Penny, Highland Baking Co. and HotSchedules with the annual Supplier Partner of the Year Award.

International Franchise Association launches ad campaign battling portion of Seattle's new wage law

August 21, 2014

The International Franchise Association today has launched an ad campaign battling back against a portion of Seattle's new wage law, alleging proponents of the…

Single mom's scheduling woes prompt Starbucks to reassess policies, procedures

August 15, 2014

A story in the New York Times about one barista's scheduling woes has prompted Starbucks to reassess its scheduling practices and policies.

Jimmy John's, franchisee accused of "wage theft"

August 12, 2014

In a case with similarities to a recent lawsuit against McDonald's, two former Jimmy John's employees are suing both a franchisee and Jimmy John's for…

Putting customers in the driver's seat: Which Wich adds drive-thru

by Brenda Rick Smith — Editor, Networld Media Group

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

Minnesota restaurant hoping to reduce food, labor costs with self-order kiosks

August 7, 2014

A new fast casual restaurant in Minnesota is banking on self-service kiosks to help it deliver higher quality menu offerings with speed, accuracy and…

University of Houston to offer PhD in Hospitality Administration

August 6, 2014

The University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management plans to begin offering a Ph.D. in Hospitality Administration in fall…

Restaurant industry adds nearly 19K jobs in July

August 4, 2014

The National Restaurant Association's Chief Economist Bruce Grindy announced today that the restaurant industry added a net 18,600 jobs in July on a…

PeopleMatter teams up with NCR to streamline employee onboarding process

August 1, 2014

PeopleMatter has announced a new relationship with NCR. As part of the agreement, NCR’s Aloha POS and Back Office technology and the PeopleMatter Platform will…

Big data is pointless

by Nate DaPore — President and CEO, PeopleMatter

Big data is pointless, your data is priceless.

Benefits 101: Simple ways to offer education assistance

by Jason Hamilton — VP of Marketing, Snagajob

Sit down with employees taking classes and explore flexible scheduling options.

McDonald's ruling holds franchisors accountable for franchise employee allegations

by Alicia Kelso — Editor, QSRWeb.com

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

San Diego City Council passes minimum wage hike

July 29, 2014

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from…

Teaching in-store and digital ordering to play nice

by Noah Glass — CEO, Olo

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Back to the Basics takes a deep look at the restaurant industry workforce

by Nate Riggs — CEO / Owner, NR Media Group

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

Corner Bakery Café partners with Altametrics

July 24, 2014

Corner Bakery Café announced the implementation of Altametrics' e*Restaurant and e*SmartClock systemwide beginning in August.