San Diego City Council passes minimum wage hike

July 29, 2014

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from…

Teaching in-store and digital ordering to play nice

by Noah Glass — CEO, Olo

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Back to the Basics takes a deep look at the restaurant industry workforce

by Nate Riggs — CEO / Owner, NR Media Group

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

Corner Bakery Café partners with Altametrics

July 24, 2014

Corner Bakery Café announced the implementation of Altametrics' e*Restaurant and e*SmartClock systemwide beginning in August.

6 steps to promote staff, customer allergen awareness

by Betsy Craig — pres, menutrinfo.com

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

AllergyEats conference planned for October in NYC

July 21, 2014

The 2014 AllergyEats Food Allergy Conference is set for Oct. 21 beginning at 8 a.m. at the Radisson Martinique in New York City. This year’s event is open to…

Restaurant recruiting firm launches regional development franchising program

July 21, 2014

Patrice & Associates, a nationwide recruiting firm specializing in the restaurant industry, has introduced a regional development franchising program.

HuHot operations team launches Franchise Business Reviews

July 18, 2014

HuHot Mongolian Grill announced it's launching a new Franchise Business Review program aimed at helping franchisees review key performance metrics and evaluate…

Kronos outlines three trends transforming workforce management

July 16, 2014

Kronos Incorporated recently hosted an event with retail and hospitality executives, including those from Starbucks, Dick’s Sporting Goods, Forever 21 and…

Chicago Mayor pushes for $13 minimum wage

July 10, 2014

Earlier this week, a task force appointed by Chicago Mayor Rahm Emanuel released a recommendation that the city’s minimum wage be raised to $13 an hour by the…

Restaurant industry adds 173K in first six months of 2014

July 7, 2014

Last week’s jobs report from the Bureau of Labor Statistics showed the national economy adding a net 288,000 jobs in June on a seasonally-adjusted basis. This…

Navigating the new food codes: Part 1

by Betsy Craig — pres, menutrinfo.com

Operators need to know the 8 major allergens and the best practices surrounding the use of separate containers and preparation methods designed to prevent…

Noodles & Company testing 'upselling' free-floating servers

July 2, 2014

BusinessWeek.com reported recently that Noodles & Company is adding free-floating servers focused on upselling customers.

JobApp releases social recruitment platform

June 27, 2014

JobApp recently released a new Social-Mobile Recruiting Start-Up Program aimed at helping service industry employers recruit Millennials.

Pollo Tropical's streamlined menu, focus on accuracy boost AUVs

by Alicia Kelso — senior editor, QSRweb.com

Increased efficiency, improved accuracy lead to gains for Pollo Tropical.

Reliable transportation: What does that mean for hourly workers?

by Jason Hamilton — VP of Marketing, Snagajob

If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.

Lavu iPad POS adds scheduling tools for employees

June 19, 2014

Lavu Inc. has added new features to its mobile iPad POS software, including an Employee Portal that allows employees to view schedules online and trade shifts…

My Ceviche, Heidi's Brooklyn Deli partner with nutritional consultancy firm

June 19, 2014

Two regional fast casual brands have partnered with MenuTrinfo, a nutritional analysis and training firm. Florida-based My Ceviche and Denver-based Heidi's…

Starbucks hopes to retain employees with new college tuition program

June 16, 2014

Starbucks today announced it is now offering full tuition reimbursement for its employees to complete their bachelor’s degree. The “Starbucks College…

5 steps to get more (raving) customer reviews

Seventy-nine percent of consumers trust online reviews as much as personal recommendations.