Captain D's names director of ops

October 3, 2017

Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…

3 ways to keep your employees engaged enough to stay

While you can't stop people from leaving, you can make the most of your staff's time at your restaurant by including them in day-to-day processes.

EEOC sues Whataburger over 'directive to hire only white applicants'

September 28, 2017

The U.S. Equal Employment Opportunity Commission charged in a lawsuit it filed last week that Whataburger Restaurants LLC violated federal law when it…

Former Sam's Club CEO takes on COO title at Starbucks

September 6, 2017

Starbucks has appointed Rosalind Brewer as group president and chief operating officer, effective Oct. 2. Brewer, former president and CEO of Sam's Club and…

7shifts restaurant labor scheduling platform secures additional funding

August 31, 2017

7shifts, which provides a platform for scheduling, communication and labor cost control for restaurants, has secured $3.5 million from Tandem Capital and…

Longtime Chipotle exec named Fresh Brothers COO

August 30, 2017

Fresh Brothers has added a couple of well-known industry vets to its leadership team. Former Chipotle Mexican Grill director of operations and Darden Specialty…

Chipotle offering educational assistance to employees attending University of Denver

August 22, 2017

Chipotle has added the University of Denver to the universe of colleges and universities that employees have access to through a Chipotle partnership with…

Chipotle names former YUM exec as chief communications officer

August 14, 2017

Chipotle has hired Laurie Schalow as chief communications officer, a newly created position overseeing oversee Chipotle's internal and external…

The New Economy: It's all about restaurants

August 14, 2017

In Cleveland and New York City, more than a third of the new jobs added since 2015 are food and drink service industry positions, while the entire state of…

4 ways to mitigate employee turnover risks

by Doug Sutton — President, Steritech

Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.

New tool helps small restaurant brands handle big turnover problem

August 11, 2017

Snagajob, the mammoth hourly worker recruiting service and website, has introduced a new tool that helps smaller restaurant business owners recruit, schedule…

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers…

Jersey Mike's exec: 6 ways to build a vibrant company culture

by John Hughes — SVP, Jersey Mikes

Finding and living out your restaurant's founding vision is crucial to success, writes Jersey Mike's Brand Ambassador John Hughes.

CoreLife Eatery hires on franchise development senior VP

August 7, 2017

CoreLife Eatery has tapped Steven Corp as senior VP of franchise development, according to a press release.

Florida Mod Pizza adds human resources director

July 27, 2017

Mod Pizza has hired Shay Carver as its human resources director for Florida, according to BBX Capital, Mod's exclusive franchisee for the state of Florida.

Chipotle and the 'elephant in the dining room'

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry and its players are exhaling today after news that Chipotle might be able to overcome its food safety woes of last week and the…

Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

Pei Wei brings vice president of IT on board

July 25, 2017

Pei Wei, a pan-Asian fast casual restaurant, has hired Chris Andrews as vice president of information technology. Before joining Pei Wei, he was vice president…

Wayback Burgers reports significant half-year growth

July 21, 2017

Wayback Burgers enjoyed significant growth during the first half of 2017, according to a press release.

MOD Pizza taps former Panera, Starbucks exec as COO

July 21, 2017

MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.