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Operations News & Media

High-impact, positive growth energizes 2012 NRA Show

May 10, 2012

The 93rd annual National Restaurant Association Restaurant, Hotel-Motel Show and 5th annual International Wine, Spirits & Beer Event posted strong growth…

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CherryBerry targets Idaho, Utah for growth

May 10, 2012

Beautiful Brands International (BBI) has announced the signing of a master franchise agreement with Craig Dresser to develop its CherryBerry Self-Serve Yogurt…

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MonkeyMedia Software makes first donation to Share Our Strength

May 10, 2012

In an effort to support Share Our Strength's mission to end childhood hunger, the founder and president of MonkeyMedia Software made its first donation to the…

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Kitchen Innovations winners tout energy savings

The products were chosen based on innovation and their impact on operations.

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Ravioli Oli opens first location

May 9, 2012

The owners of Oak Brook, Ill.-based Ravioli Oli have opened the restaurant's first location created to bridge the gap between authentic, hand-crafted recipes…

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Study: Online marketing helps restaurants personalize offers

May 9, 2012

Restaurants use online and email marketing to provide consumers the personalized offers they prefer, according to new research by the National Restaurant…

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The power of a personal connection

by Don Fox — CEO, Firehouse of America

I have been absent from these pages for much too long. The good news is that it is the result of a lot of business travel and very robust sales throughout the…

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Coffee Bean and Tea Leaf names new VP of operatons

May 8, 2012

The Coffee Bean & Tea Leaf has named Mark Watkins as its new vice president of operations, reporting directly to president and CEO Mel Elias. In his new…

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Heartland Payment Systems launches SmartLink for restaurants

May 8, 2012

Heartland Payment Systems has launched its SmartLink for Restaurants, a managed network service that provides secure, high-speed transport of card transaction…

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Muscle Maker Grill founder is Ernst & Young finalist

May 8, 2012

Muscle Maker Grill has announced that founder Rod Silva has been named a finalist in the Ernst & Young Entrepreneur of the Year 2012 program in the New…

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Kids LiveWell initiative grows to 96 brands

May 7, 2012

The National Restaurant Association today is announcing that the number of restaurant companies participating in its Kids LiveWell program has more than…

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Clinton applauds NRA for kids nutrition initiative

by Alicia Kelso — Editor, QSRWeb.com

During NRA Show keynote address, former president says collaboration is the key to the future.

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How many people does it take to process a credit card?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them.  There are…

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Quiznos recognizes top franchisees

May 4, 2012

Quiznos announced its 2012 franchise award winners at its recent franchise convention in Las Vegas. Quiznos assesses performance among franchisees in a variety…

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The Coffee Bean & Tea Leaf adds new CFO

May 3, 2012

The Coffee Bean & Tea Leaf has named John Theuer as its new chief financial officer, reporting directly to president and CEO Mel Elias. In his new role…

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Top 5 things we didn't know we should be afraid of - Part II

by Suzy Badaracco — President, Culinary Tides Inc

Researchers have found no consistent relationship between participants' driving distance to QSR joints and their weight over a 30-year span

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California Tortilla marks 25-month sales streak

May 1, 2012

California Tortilla has announced their 25th consecutive month of sales growth. The record-setting streak measures month-to-month growth in sales across the…

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Smashburger CEO David Prokupek's smashing success

by Valerie Killifer — senior editor, NetWorld Alliance

How Smashburger’s CEO and chairman is banking on better burgers.

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Vendor Safe webinar to focus on PCI Compliance

May 1, 2012

A new webinar from FastCasual.com and VendorSafe Technologies will focus on the financial implications restaurant operators could face by not maintaining PCI…

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You want to franchise your restaurant: Now what?

by Harold Kestenbaum — Partner, Gordon & Rees, LLP

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision…

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