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Operations News & Media

Red Robin sets stage for fast casual concept expansion

May 17, 2012

Red Robin Gourmet Burgers plans to open additional fast casual restaurants in 2012, according to the company's first quarter earnings report released May 16.

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NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in…

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Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

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The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

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Qdoba improves operating margins

May 17, 2012

Jack in the Box Inc. reported a profit of $21.6 million for the second quarter ended April 15, compared to $6.8 million for Q2 2011.

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Starbucks makes executive changes

May 16, 2012

Starbucks Coffee Company has announced several leadership changes to accelerate its innovation and growth. The company announced the following leadership moves…

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Study: American dining out habits changing

May 16, 2012

A recent study by Harris Interactive measured how much Americans are dining out to gauge whether or not economic recovery is occurring.

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Blurring of the lines between QSR and Fast Casual

By Mindy Armstrong, Insights Manager, Food IQ 

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Centerbridge Partners commences tender offer outstanding shares of P.F. Chang's

May 15, 2012

In connection with a previously announced merger agreement entered into to acquire P.F. Chang's China Bistro Inc., Wok Parent LLC, Wok Holdings Inc. and Wok…

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Mobile: What your customers are using

by Alicia Kelso — Editor, QSRWeb.com

Panel discusses trends in the table and delivery service spaces as they apply to restaurant strategies.

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April sales set record at Fazoli's

May 14, 2012

New marketing and hospitality programs launched in early April, combined with a recently revamped menu, expanded service and a new unit design, have helped…

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Dude, where's my regs?

by Betsy Craig — pres, menutrinfo.com

Last July, the NRA and many other organizations suggested the FDA use flexibility for menu labeling stipulations as they apply to both chains and smaller…

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Tasti D-Lite, Planet Smoothie debut in Walmart locations

May 14, 2012

Tasti D-Lite owner/operators Scott Hughes and Benton Tatum are expanding their portfolio to include a co-branded Tasti D-Lite and Planet Smoothie inside…

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Panda Restaurant Group celebrates National Nurses Week

May 13, 2012

Children's Miracle Network Hospitals has announced that Panda Restaurant Group has increased their fundraising 123 percent over the previous year. In 2011…

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Report: Restaurant sales up slightly in April

May 13, 2012

Following two months of disappointing declines, industry performance improved slightly in April as same-store sales returned to positive territory while guest…

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Garbanzo Mediterranean Grill to expand outside home state

by Valerie Killifer — Editor, FastCasual.com

Denver-based Garbanzo Mediterranean Grill is expanding outside of its home state for the first time since the chain's launch in 2007.

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NRA Show 2012: A display of industry growth

by Alicia Kelso — Editor, QSRWeb.com

Social media, mobile and point-of-sale trends have evolved.

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Study: Millennials want emotional connections with brands

May 11, 2012

A new study by Technomic unveils what millennials (ages 19-34) look for in their dining experiences.

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Quiznos overhauls brand, menu

May 11, 2012

Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more.

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Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

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