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Operations News & Media

Restaurant Technologies launches oil filtration monitoring technology

September 10, 2012

Restaurant Technologies Inc.'s new Filtration Monitoring technology records oil filtration process to improve food quality, create consistency and improve oil…

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Paving the way for leadership success

by Valerie Killifer — Editor, FastCasual.com

Embrace times of transition with these five steps.

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Restaurant industry conference focuses on social media best practices

September 5, 2012

Social media strategists from several major restaurants chains -- including McDonald's, Red Mango, Moe's Southwest Grill and Firehouse Subs -- will share their…

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Veggie Grill names new VP of development

September 5, 2012

Veggie Grill has named Michael Beck as vice president of Development. Beck joins CEO Greg Dollarhyde and co-founders Kevin Boylan and T.K. Pillan as they…

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2013 NRA Show registration now open

September 5, 2012

Attendee registration for the National Restaurant Association's 2013 Restaurant, Hotel-Motel Show and International Wine, Spirits & Beer Event (IWSB) is…

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Fazoli's sets all-time sales record in August

September 5, 2012

Fazoli's announced that its August sales broke an all-time company record. Company unit sales were up 3.4 percent over last year, making it the 25th…

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Miami Subs Grill launches Latin Fusion menu

September 5, 2012

Miami Subs Grill has rolled out a new Latin Fusion menu in time to celebration National Hispanic Heritage Month, which is Sept. 15-Oct. 15.

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Just like dominos this menu item shall fall

by Betsy Craig — pres, menutrinfo.com

Gluten free can be one of the best places for restaurants to shine, or just the opposite.

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Quiznos continues Latin America expansion

September 4, 2012

With the opening of its fifth Quiznos Sub restaurant in the Dominican Republic, QSR International continues its aggressive expansion into Latin America and the…

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NRA to share food safety tips online, FCES

by Cherryh Cansler — Editor, FastCasual.com

NRA's William Weichelt will speak about food safety at Fast Casual Executive Summit; free training materials are available at the organization's…

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How many loyal, card-carrying customers do you really have?

by Jitendra Gupta — Mobile CRM Director, Punchh

I've seen a lot of people on Facebook lately posting statements, "You'll never hear anyone say...."

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McAlister's Deli, Genghis Grill ink deal with SpenDifference

August 31, 2012

With commodity prices expected to present even greater challenges to restaurant operators, three more national and regional chains are turning to…

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Restaurant operator optimism slips

August 31, 2012

As a result of softer customer traffic and a dampened outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index…

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Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

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Canadian foodservice visits lead developed markets

August 29, 2012

Global foodservice traffic in the first quarter of 2012 reflected each geography's economy, according to market research comany The NPD Group. For example…

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Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

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It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…

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Panera announces new share repurchasing program

August 28, 2012

Panera Bread Company's board of directors has approved a new three-year share repurchase program of up to $600 million. The new program will replace the…

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Burger 21 integrating online ordering, POS

August 27, 2012

Burger 21, a new fast casual concept founded by the owners of the Melting Pot Restaurants, is working with Revention Technology to provide point-of-sale and…

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Report: Chain restaurants missing ethnic cuisine opportunities

August 27, 2012

New research from Technomic shows that, while consumer demand for ethnic cuisine is high, chain restaurants are missing the opportunity to offer such foods and…

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