McDonald's ruling holds franchisors accountable for franchise employee allegations

by Alicia Kelso — Editor, QSRWeb.com

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

San Diego City Council passes minimum wage hike

July 29, 2014

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from…

Wingstop posts strong second quarter

July 29, 2014

Wingstop reported a 15.3-percent increase in same-store sales growth in Q2 2014.

The Restaurant of the Future: How Technology will Transform the Guest Experience

As new technology slowly creeps into the restaurant world, a picture of the future is emerging. No part of the guest experience will be unchanged, starting…

Blending Cell Phones and Guest Pagers: The Evolution of Paging Systems in the Hospitality Industry

In the hospitality industry, a paging system is as common as knives and forks. However, as cell phone technology became widely adopted, the need for a hybrid…

On Cue Turns Wait Time Management into a Well-Oiled Machine

Alondra Hot Wings Restaurant & Grill is a full-service restaurant with four locations in Los Angeles County. The vision of Alondra Hot Wings is to serve…

Teaching in-store and digital ordering to play nice

by Noah Glass — CEO, Olo

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

How do you become the Uber of food?

by Ed Zimmerman — President, pizza.com

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

Back to the Basics takes a deep look at the restaurant industry workforce

by Nate Riggs — CEO / Owner, NR Media Group

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

New beverages, food give Starbucks a lift in Q3

by Brenda Rick Smith — Editor, Networld Media Group

Food sales drove two points of comp growth in the U.S., and the breakfast sandwich platform surged 40 percent.

Back Yard Burgers sees turnaround with return of seasoned fries

July 24, 2014

Did bringing back seasoned fries save Back Yard Burgers? It might have been the start, according to a story in the Tennessean.

Chipotle cites increased throughput as a driver behind same-store sales lift

by Brenda Rick Smith — Editor, Networld Media Group

Same-store sales drive strong second quarter results.

Tava Indian Kitchen taps Smashburger exec as CEO

July 21, 2014

Tava Indian Kitchen today announced that Jeremy Morgan, former SVP of Marketing and Consumer Insights for Smashburger, has been appointed CEO.

Starbucks moving Teavana to Seattle

July 18, 2014

The Seattle Times reported recently that Teavana’s corporate operations will move from Atlanta to Starbucks’ Seattle headquarters.

HuHot operations team launches Franchise Business Reviews

July 18, 2014

HuHot Mongolian Grill announced it's launching a new Franchise Business Review program aimed at helping franchisees review key performance metrics and evaluate…

Multiunit franchisee growth outpacing restaurant industry growth

July 16, 2014

According to new data from the Restaurant Finance Monitor’s annual "Monitor 200" ranking, the 200 largest restaurant franchisees in the country saw their total…

Fresh to Order announces promotions and hires to support growth

July 16, 2014

Atlanta-based Fresh To Order has promoted Craig Light to vice president of Operations. Light, who has spent the past five years serving as area director, will…

HMSHost creates technology simulation lab for dining concepts

July 15, 2014

HMSHost has introduced imagineIT, an airport terminal simulation lab that allows the company to explore new technology solutions for its airport-based dining…

Food Network brings back Great Food Truck Race

July 15, 2014

The Great Food Truck Race is back on the Food Network for a fifth season, with a new cast of food truck hopefuls on a road trip from Southern California to Key…

Fresh To Order CEO: Fast casual concepts need to 'elevate up'

by Alicia Kelso — Editor, QSRWeb.com

Panos believes many brands in the segment are not delivering on true, fresh, made-from-scratch products.