Panera CEO: We've got to reduce friction with customers

by Alicia Kelso — Editor, QSRWeb.com

The company will add more catering locations, which is expected to contribute to the bottom line in the coming years.

Einstein Noah reports Q1 sales increase of 1.6 percent

May 5, 2014

Einstein Noah Restaurant Group Inc., parent company of Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, last week reported financial…

Fast casual heats up restaurant industry with 11 percent growth

by Alicia Kelso — Editor, QSRWeb.com

More QSRs and full-service restaurants are expected to realign their formats to compete more aggressively.

Senate Republicans block minimum wage bill

May 1, 2014

The Obama Administration's objective to raise the minimum wage to $10.10, from its current $7.25, hit a major road bump Wednesday as Senate Republicans voted…

Restaurant industry metrics reach 10-month high

May 1, 2014

Driven by stronger same-store sales and customer traffic and a more optimistic outlook among restaurant operators, the National Restaurant Association's…

NRAEF honors KFC franchisee with Hospitality Award

May 1, 2014

The National Restaurant Association Educational Foundation honored its 2014 Restaurant Neighbor and Faces of Diversity American Dream award winners, and…

Chipotle plans to raise prices 4 to 6 percent this quarter

by Alicia Kelso — Editor, QSRWeb.com

CEO says younger generation is bonding with the brand similarly to how kids bonded with McDonald's in the 1980's.

Einstein Noah deploys enterprise IT platform

April 28, 2014

ServiceNow, an enterprise IT cloud company, and Cloud Sherpas, a provider of cloud advisory and technology services, have been selected by Einstein Noah…

Taco Bell experimenting with fast casual concept

April 25, 2014

Like its sister chain KFC, Taco Bell is reportedly testing a new fast casual concept called the U.S. Taco Co. and Urban Taproom.

Noodles & Co to present at May investor conferences

April 24, 2014

Noodles & Company will participate at two investor conferences in May, according to a company press release.

Fast casual driving growth of 'The American Bakery'

by Cherryh Cansler — Publisher, FastCasual.com

Bakeries are stepping up their menu offerings, decor and overall customer experience.

Facial detection time clock app launched

April 23, 2014

Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's…

WhenToManage software adds social networking app for restaurants

April 23, 2014

WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…

Capriotti's chooses Punchh's mobile CRM platform for loyalty

April 22, 2014

Punchh, a CRM suite for restaurants, has created a customized mobile loyalty rewards program for Capriotti's Sandwich Shop, a 100-plus unit fast casual…

Smoothie King reports sales increases despite harsh winter

April 18, 2014

Smoothie King Franchises Inc., reported strong same-store sales growth of approximately 7.2 percent for the first quarter of 2014.

Restaurant Assoc. conference to feature House Majority Leader Cantor

April 18, 2014

Eric Cantor, the U.S. House of Representatives Majority Leader, and Senator Joe Donnelly, will be the featured speakers during the National Restaurant…

What Panera 2.0 means for all operators

Panera 2.0 is two new customer experiences in one.

Toolkit published to help operators reduce food waste

April 17, 2014

The Food Waste Reduction Alliance has published the Best Practices and Emerging Solutions Toolkit to help foodservice businesses reduce food waste.

Registration now open for free webinar: 'Integrating mobile apps with traditional marketing'

April 17, 2014

For many restaurants, having a branded mobile app is fairly new and is often underutilized or forgotten when planning traditional marketing campaigns. This…

Chipotle: 'Special food culture' responsible for Q1 growth

April 17, 2014

Chipotle Mexican Grill today reported that its revenue increased by nearly 25 percent to $904.2 million during the first quarter, which ended March 31.