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Operations News & Media

Starbucks hopes to retain employees with new college tuition program

June 16, 2014

Starbucks today announced it is now offering full tuition reimbursement for its employees to complete their bachelor’s degree. The “Starbucks College…

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Red Mango names new VP of Operations

June 13, 2014

Red Mango Yogurt Café & Juice Bar has promoted Craig Erlich to vice president of Operations. In his new role, Erlich will be responsible for working with…

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La Madeleine bolsters executive team to double unit count

June 11, 2014

La Madeleine Country French Café has announced plans to double the size of its U.S. footprint in select markets. The initiative will include both corporate and…

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Tropical Smoothie Café’s AUVs surpass $526K

June 10, 2014

Tropical Smoothie Café today reported its average unit volumes increased to $526,403 in 2013 — a more than 5-percent jump since 2012. The AUV represents the…

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Zoës Kitchen Q1 comp sales up nearly 6%

June 9, 2014

Zoës Kitchen Inc. last week reported financial results for the 16 weeks ended April 21. Compared to the same period in 2013, the company reported:

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Biggest challenge for breakfast daypart is converting eat-at-home consumers

Americans spend only 12 minutes eating breakfast; those 12 minutes should be seen as precious by restaurant operators.

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The breakfast wars

by Ed Zimmerman — President, pizza.com

Pizza operators have everything they need to dive into the morning daypart, except eggs.

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Inclement weather boosts delivery food orders

June 5, 2014

The extreme weather in Q1 2014 yielded good and bad news for the U.S. restaurant industry — total visits dipped, but delivery got a boost.

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McAlister's CEO: We don't spend much on marketing because of our catering program

Many of McAlister's catering customers are first-timers who buy into the brand after the experience.

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Fazoli’s promotes executives to support growth

June 4, 2014

Fazoli’s has announced four promotions and the addition of a director to support its continued growth. The promotions include:

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Seattle passes $15 minimum wage; franchisees sue

June 3, 2014

Seattle’s City Council unanimously approved a minimum wage increase Monday, to $15 an hour. Mayor Ed Murray is expected to sign its passage today, which would…

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Panera commits to ‘clean ingredients’ by 2016

by Alicia Kelso — Editor, QSRWeb.com

The bakery-cafe chain is on a 'mission to help fix a broken food system.'

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Togo’s adds five to its executive team

June 3, 2014

Togo’s Eateries Inc. announced that it has expanded its executive team to support the company's strategic growth throughout the West, which includes the hiring…

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Mobile: bringing instincts back to hiring

by Jason Hamilton — VP of Marketing, Snagajob

Snagajob tests video applications to enable quicker connections and hires.

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Restaurant traffic continues on a positive trajectory

June 2, 2014

Driven by improving same-store sales and customer traffic and a positive outlook among restaurant operators, the National Restaurant Association’s Restaurant…

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Keeping your restaurant guests 'hoppy'

by Nate Riggs — CEO / Owner, NR Media Group

Learn from an insider what the craft beer business can do for your restaurant brand.

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Restaurant marketers: Fear of failure kills creativity

by Alicia Kelso — Editor, QSRWeb.com

In order for a marketing strategy to be successful, the operations team has to execute.

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HuHot adds operations and marketing execs

May 30, 2014

HuHot Mongolian Grill has announced the appointment of Jeff Martin as the company’s new chief operating officer. It has also appointed Stephanie Krause as the…

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100 Montaditos names US CEO

May 30, 2014

Spain-based 100 Montaditos has named Francisco Javier Cernuda as CEO of the U.S. system. In this capacity, Cernuda will direct, coordinate and execute…

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Panera Bread deploys WhenToManage solution for back of house

May 29, 2014

WhenToManage, a cloud-based software platform, announced today that it has provided a full license of its software to Panera Bread.  

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