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Operations News & Media

Chipotle's strong showing demonstrates fast food 'out of touch' with consumers, says Ells

by Brenda Rick Smith — Editor, Networld Media Group

October 21, 2014

The 20-something brand has demonstrated it can spend more on ingredients, charge a fair price and generate outstanding business results, the co-CEO says.

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Panera, Chipotle set sustainability standards by starting small, thinking big

by Alicia Kelso — Editor, QSRWeb.com

The biggest opportunities to save come with packaging and waste initiatives.

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Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

by Alicia Kelso — Editor, QSRWeb.com

Restaurant operators are paying their employees more now than they were last year.

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Starbucks set to roll out mobile ordering in 2015

October 17, 2014

Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.

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Pay increases, dress code updates in the works for Starbucks partners

October 17, 2014

In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next…

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Nine keys for driving speed of service

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

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Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

by Alicia Kelso — Editor, QSRWeb.com

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

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Midsized business owners cite government regulations as top concern

October 16, 2014

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy.  The study found that…

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Fast casual execs weigh successes and failures of QSR segment

by Alicia Kelso — senior editor, QSRweb.com

Despite a few notable bright spots -- Wendy's, Domino's -- most observers agree that the QSR segment is in trouble. What are the lessons and opportunities for…

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Restaurant Finance Monitor’s finance and development conference headed to Vegas

October 15, 2014

The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov. 10-12, 2014 at the Bellagio Hotel in Las Vegas.

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SpeedLine launches LiveMaps feature for delivery software

October 15, 2014

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions.

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Long Range Systems adds new chief revenue officer

October 15, 2014

Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the…

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Earl of Sandwich CEO Heeley makes jump to Veggie Grill

October 15, 2014

Heeley has also served in top posts at Au Bon Pain and Baja Fresh.

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Tiny stores make me happy: Tracking revenue per square foot

by Noah Glass — CEO, Olo

Leading restaurant brands are growing their top line with off-premise sales while shrinking real estate costs – resulting in better revenue per square foot and…

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Deliver more than food; deliver an experience

by Erle Dardick — CEO, Monkeymedia

Lean on your supply chain partners to innovate for you; they have resources and answers.

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Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

October 7, 2014

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive…

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WorkPlace Impact adds restaurant brands to portfolio

October 7, 2014

WorkPlace Impact, a marketing company that targets consumers directly at work, has added restaurant clients to its portfolio.

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Some LA area eateries adding 3% surcharge to cover insurance costs

October 7, 2014

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while…

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Henny Penny announces leadership and structural changes

October 7, 2014

Henny Penny has announced several leadership changes and an organizational restructuring.

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Expert urges operators to plan 2015 purchasing now

October 6, 2014

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop…

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