Majority of middle market execs have positive business outlook

October 30, 2014

According to CIT Group’s newly-released and third annual Voice of the Middle Market study, a majority of middle market execs have a positive outlook for their…

Casio teams up with MicroSale for Android POS app

October 29, 2014

Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.

National Restaurant Association adds of SVP of Strategic Alliances

October 29, 2014

The National Restaurant Association today announced the hiring of Jeffrey Calore as senior vice president of Strategic Alliances.

ReadyTouch names new VP Sales & Marketing

October 28, 2014

Palo Alto, California software company ReadyTouch announced the appointment of Debbie Richards Novograd as vice president of Sales and Marketing.

People don’t just leave bad managers...They also leave bad schedules

by Nate DaPore — President and CEO, PeopleMatter

Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.

Delivery startups targeting fast food crowd

October 27, 2014

The quick-service marketplace continues to get more crowded. A growing number of online food companies are popping up, particularly in the San Francisco area…

HMSHost adds two execs to support development efforts

October 24, 2014

HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and…

Consolidated Concepts adds two senior supply chain executives

October 24, 2014

Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.

Int'l Franchise Association, Cyber Security Alliance caution franchisees about cybersecurity

October 24, 2014

International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.

Want to influence customers? Listen up, say marketing experts

by Brenda Rick Smith — Editor, Networld Media Group

Listening to customers can yield key insights into what customers like, what they don't like, what's working and what's not. Those insights yield actionable…

HR director provides tips for discrimination claims

October 23, 2014

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility…

'Discover Fresh' campaign includes new leadership hires, messaging

October 23, 2014

The campaign, which involves corporate and restaurant-level changes, supports Garden Fresh's commitment to farm-fresh food and made-from-scratch menu items.

Eliminate complacency to build a thriving enterprise

by Erle Dardick — CEO, Monkeymedia

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

Chipotle's strong showing demonstrates fast food 'out of touch' with consumers, says Ells

by Brenda Rick Smith — Editor, Networld Media Group

October 21, 2014

The 20-something brand has demonstrated it can spend more on ingredients, charge a fair price and generate outstanding business results, the co-CEO says.

Panera, Chipotle set sustainability standards by starting small, thinking big

by Alicia Kelso — Editor, QSRWeb.com

The biggest opportunities to save come with packaging and waste initiatives.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

by Alicia Kelso — Editor, QSRWeb.com

Restaurant operators are paying their employees more now than they were last year.

Starbucks set to roll out mobile ordering in 2015

October 17, 2014

Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.

Pay increases, dress code updates in the works for Starbucks partners

October 17, 2014

In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next…

Nine keys for driving speed of service

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

by Alicia Kelso — Editor, QSRWeb.com

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.