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Operations News & Media

Minimum wage employees in 21 states to get a raise in the New Year

December 19, 2014

Twenty-one states are positioned to raise their minimum wages on Jan. 1. According to a news release from the Employment Policies Institute, other cities and…

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Debunking McDonald's service time criticism

by Darrel Suderman — President, Food Technical Consulting

Customers and investors prefer innovation and quality over short wait times.

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OrderUp adds AOL veteran to executive team

December 18, 2014

Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development.

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Key themes for '15: Food quality, customization, customer-facing technology

December 18, 2014

Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and…

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Agreement enables Paytronix Rewards, NCR Aloha POS integration

December 17, 2014

The new Cloud Connect integration will enable Paytronix to integrate, maintain and deploy its solution across NCR’s install base of more than 100,00…

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Dickey's, franchisee reach settlement in Utah lye burn case

December 15, 2014

While terms of the settlement are confidential, a joint statement issued by the three parties indicated that the claims were resolved amicably and measures…

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What it takes to build long-term vision

by Erle Dardick — CEO, Monkeymedia

Write down where you want to be in one year, three years or five years as a way to better understand where you are headed and how you are going to get there.

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Homestyle Dining names Jill Gouge-Laird VP of Marketing

December 11, 2014

Jill Gouge-Laird was tapped by Homestyle Dining's CEO Tom Sacco to lead all branding, marketing, advertising and communications.

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Potbelly CEO to talk millennials with Executives' Club Chicago

December 11, 2014

Lewis explain how he's breaking down barriers and making sure his company's leaders match the customers they serve.

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Competition for talent among hot trends for employers in 2015

by Brenda Rick Smith — Editor, Networld Media Group

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…

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Luby's sets release date for Q1 2015 report

December 10, 2014

Fuddrucker's parent company will release Q1 2015 financial results after the markets close on Dec. 17.

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Jamba partners with Peak Franchise Capital for refranchising effort

December 8, 2014

Peak Franchise Capital, based in Irving, Texas, will help facilitate the sale of Jamba stores in key California markets, including San Francisco, San Diego and…

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Akerman law firm forms National Restaurant Industry Group

December 5, 2014

The new group includes nearly 30 lawyers and regulatory professionals with broad experience representing restaurant industry clients in major U.S. and…

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Jamba Juice reports increased sales, progress toward 'asset light' model

December 4, 2014

Jamba Juice refranchised 13 stores and added 51 new global franchise stores through the end of the third quarter, and reported mid-single digit percentage…

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Going back to the basics always works

by Erle Dardick — CEO, Monkeymedia

Refer to the failures of your company's ancestors because there is a lot to learn there.

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Fourth names TISSL partner in analytics, POS integration

December 3, 2014

Through a partnership with TISSL, Fourth offers integration of its Analytics tool with POS data.

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Temporary hires can have a lasting effect

by Jason Hamilton — VP of Marketing, Snagajob

Keep an eye out for a team member who takes new peers under their wing; you just might have had an excellent trainer under your nose.

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Secrets to successful restaurant site selection

Tour prospective sites in order from worst to best, which will allow you to become more confident, ask better questions and be more in control of the leasing…

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Lower gas prices yield higher restaurant traffic, sales in October

December 1, 2014

The National Restaurant Association's Restaurant Performance Index posted solid gains in October, driven in large part to falling gas prices.

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Restaurants Canada taps interim CEO

December 1, 2014

Chef and restaurateur Donna Dooher has been named interim president and CEO at Restaurants Canada.

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