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Operations News & Media

Reliable transportation: What does that mean for hourly workers?

by Jason Hamilton — VP of Marketing, Snagajob

If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.

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Culinary Software Services releases new version of ChefTec software

June 20, 2014

Culinary Software Services recently announced the release of ChefTec xt3 software. New features include additional functions, improved performance and updated…

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PizzaRev launches catering program

June 20, 2014

PizzaRev has launched a new catering program, and has appointed Bibiana Deaver as the new catering sales manager to build to channel. Deaver will lead…

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Walsh named director of unit level field operations for East Coast Wings & Grill

June 20, 2014

Frank Walsh has been appointed director of unit level field operations for East Coast Wings & Grill, according to a company announcement. Walsh will…

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Earl of Sandwich’s new prototype includes dinner, delivery platforms

June 19, 2014

Earl of Sandwich has opened its 28th restaurant, located in St. Petersburg, Fla., which features a new design developed to "execute an enhanced product…

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Café Rio exec named as Pieology Pizzeria president

June 18, 2014

Pieology Pizzeria has named Bob Baker as its new president. Baker will join CEO and Founder Carl Chang in managing the growth of Pieology.

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Pennsylvania Casino will be home to Red Mango’s first 24-hour location

June 18, 2014

Red Mango announced plans today to open its first 24-hour location. The self-serve Red Mango Café & Juice Bar will open June 22 inside the Mount Airy…

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Au Bon Pain expands energy management program

June 17, 2014

Au Bon Pain has expanded installation of SiteSage, an enterprise-level energy and asset management system, to cafes in Boston, New York City and Washington…

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Siftit mobile restaurant ordering platform expanding into Dallas and New Orleans

June 17, 2014

Atlanta-based Siftit announced plans today to expand into Dallas and New Orleans.

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Will Panera add small order delivery as part of 2.0 push?

by Alicia Kelso — Editor, QSRWeb.com

During the company’s shareholder meeting last week, CEO Ron Shaich talked about expanding growth vehicles.

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Jersey Mike’s calls first campus location a ‘big success’

June 16, 2014

Jersey Mike’s Subs has reported results from its first campus-based location at Monmouth University, which opened in September 2013. The sandwich chain just…

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Starbucks hopes to retain employees with new college tuition program

June 16, 2014

Starbucks today announced it is now offering full tuition reimbursement for its employees to complete their bachelor’s degree. The “Starbucks College…

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Red Mango names new VP of Operations

June 13, 2014

Red Mango Yogurt Café & Juice Bar has promoted Craig Erlich to vice president of Operations. In his new role, Erlich will be responsible for working with…

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La Madeleine bolsters executive team to double unit count

June 11, 2014

La Madeleine Country French Café has announced plans to double the size of its U.S. footprint in select markets. The initiative will include both corporate and…

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Tropical Smoothie Café’s AUVs surpass $526K

June 10, 2014

Tropical Smoothie Café today reported its average unit volumes increased to $526,403 in 2013 — a more than 5-percent jump since 2012. The AUV represents the…

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Zoës Kitchen Q1 comp sales up nearly 6%

June 9, 2014

Zoës Kitchen Inc. last week reported financial results for the 16 weeks ended April 21. Compared to the same period in 2013, the company reported:

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Biggest challenge for breakfast daypart is converting eat-at-home consumers

Americans spend only 12 minutes eating breakfast; those 12 minutes should be seen as precious by restaurant operators.

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The breakfast wars

by Ed Zimmerman — President, pizza.com

Pizza operators have everything they need to dive into the morning daypart, except eggs.

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Inclement weather boosts delivery food orders

June 5, 2014

The extreme weather in Q1 2014 yielded good and bad news for the U.S. restaurant industry — total visits dipped, but delivery got a boost.

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McAlister's CEO: We don't spend much on marketing because of our catering program

Many of McAlister's catering customers are first-timers who buy into the brand after the experience.

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