Going beyond the discount with new approaches to spur brand loyalty

by Travis Wagoner — Editor, Networld Media Group

Fast casual operators want to reward guests with more than food. There are new loyalty program trends to attract new customers, boost revenues and provide…

Supply Chain: How Millennials have changed everything

by Vishy Visweswaran — Chief Technology Officer, SCA Technologies

The latest generation of food lovers, millennials, have brought a unique perspective to the industry with greater demand for fresh and organic products and…

E-learning collaboration helps restaurants boost business with multicultural guests

November 2, 2015

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a…

Payroll pains: The mistakes killing your restaurant’s bottom line

When payroll mistakes happen, you can’t see the dent in your revenue until later.

Luna Grill names VP of marketing

October 30, 2015

Luna Grill has tapped Nicole Abraham as vice president of marketing.

FCES15: Stay on trend with the latest food trends

by Travis Wagoner — Editor, Networld Media Group

Tastes and trends in food change and evolve rapidly. What may have been an innovative concept last year may be exactly the wrong one now.

5 reasons to love menu labeling

by Betsy Craig — pres, menutrinfo.com

While it's easy for restaurant operators and their franchisees to intuitively look for reasons to fear menu labeling, there are actually many positive…

FCES15: The changing course of consumer behavior

by Travis Wagoner — Editor, Networld Media Group

Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…

FCES15: The evolution of restaurant technology

by Travis Wagoner — Editor, Networld Media Group

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…

Is bigger better? Footprint vs. sales

Restaurant tenants often find that a larger commercial space results in a bigger problem than not profiting.

FCES15: Real estate decision requires lots of homework, data insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…

Research reveals key competencies dictate success, not a person’s age

October 22, 2015

The generational age of an employee is not a critical as the skill set competency in making a good hire.

FCES15: Tips on building a foundation for profitable growth

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…

Q3 revenue up at Chipotle

October 20, 2015

Chipotle Mexican Grill reported today that revenue increased 12.2 percent to $1.2 billion during Q3 compared to last Q3 in 2014.

FCES15: Why design is key to customer engagement

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.

Frank Paci takes the 'Corner' office

October 19, 2015

Frank Paci is taking over as CEO at Corner Bakery Cafe and Il Fornaio, assuming the position previously held by Mike Hislop, who will remain chairman of the…

Restaurant Franchising & Innovation Summit kicking off in March

October 19, 2015

The event is targeted to corporate executives and will focus on powering franchise growth through technology and leadership.

Danny Meyer's restaurant brands eliminate tipping

October 14, 2015

Union Square Hospitality Group announced today that starting in November, it will eliminate tipping at all of its13 full-service venues, while also increasing…

Trading in coffee for burritos: Former Starbucks CIO joins Chipotle

October 12, 2015

Chipotle Mexican Grill has hired Curt Garner as chief information officer.

Quiznos establishes 2 global executive positions

October 9, 2015

Quiznos has consolidated its global operations and marketing for continued focus on growth within its current footprint.