HMSHost adds two execs to support development efforts

October 24, 2014

HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and…

Consolidated Concepts adds two senior supply chain executives

October 24, 2014

Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.

Int'l Franchise Association, Cyber Security Alliance caution franchisees about cybersecurity

October 24, 2014

International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.

Want to influence customers? Listen up, say marketing experts

by Brenda Rick Smith — Editor, Networld Media Group

Listening to customers can yield key insights into what customers like, what they don't like, what's working and what's not. Those insights yield actionable…

HR director provides tips for discrimination claims

October 23, 2014

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility…

'Discover Fresh' campaign includes new leadership hires, messaging

October 23, 2014

The campaign, which involves corporate and restaurant-level changes, supports Garden Fresh's commitment to farm-fresh food and made-from-scratch menu items.

Eliminate complacency to build a thriving enterprise

by Erle Dardick — CEO, Monkeymedia

People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.

Chipotle's strong showing demonstrates fast food 'out of touch' with consumers, says Ells

by Brenda Rick Smith — Editor, Networld Media Group

October 21, 2014

The 20-something brand has demonstrated it can spend more on ingredients, charge a fair price and generate outstanding business results, the co-CEO says.

Panera, Chipotle set sustainability standards by starting small, thinking big

by Alicia Kelso — Editor, QSRWeb.com

The biggest opportunities to save come with packaging and waste initiatives.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

by Alicia Kelso — Editor, QSRWeb.com

Restaurant operators are paying their employees more now than they were last year.

Starbucks set to roll out mobile ordering in 2015

October 17, 2014

Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.

Pay increases, dress code updates in the works for Starbucks partners

October 17, 2014

In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next…

Nine keys for driving speed of service

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

by Alicia Kelso — Editor, QSRWeb.com

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

Midsized business owners cite government regulations as top concern

October 16, 2014

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy.  The study found that…

Fast casual execs weigh successes and failures of QSR segment

by Alicia Kelso — senior editor, QSRweb.com

Despite a few notable bright spots -- Wendy's, Domino's -- most observers agree that the QSR segment is in trouble. What are the lessons and opportunities for…

Restaurant Finance Monitor’s finance and development conference headed to Vegas

October 15, 2014

The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov. 10-12, 2014 at the Bellagio Hotel in Las Vegas.

SpeedLine launches LiveMaps feature for delivery software

October 15, 2014

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions.

Long Range Systems adds new chief revenue officer

October 15, 2014

Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the…

Earl of Sandwich CEO Heeley makes jump to Veggie Grill

October 15, 2014

Heeley has also served in top posts at Au Bon Pain and Baja Fresh.