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Operations News & Media

Why restaurants should embrace 'Fail-Fast' methodology

by Tal Zvi Nathanel — US CEO, MyCheck

"When restaurants try something new, they aren’t looking to fail, they are looking to adapt or evolve. Fail fast is evolving, taking risks, and recognizing…

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Johnny Rockets hires on leader for international support effort

March 28, 2016

Rumbani Mchawe will provide support to the international franchise community, specifically operators in the Middle East, Europe and Africa.

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Enough of the 'why' on employee engagement, give me some 'how'

Creating engagement doesn’t need to be abstract, however, because the basics of engaging a workforce are commonly recognized business principles.

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Uncle Maddio's Pizza names a new COO

March 25, 2016

Matt Andrew, founder and CEO of Uncle Maddio's Pizza, announced the promotion of Scott Goodrich to COO.

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How Cafe Rio's 'chief people officer' recruits, retains top employees

by Cherryh Cansler — Publisher, FastCasual.com

CPO Andy Hooper chats about how the recipe for the chain's success is more than just serving burritos and making money. Hint: It's about giving employees a…

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MOD Pizza raises $32M in equity funding to support expansion

March 16, 2016

MOD Pizza has raised approximately $32 million in an equity funding round led by existing investor PWP Growth Equity.

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NorthStar Order Entry POS system has new features

March 15, 2016

Custom Business Solutions has released NorthStar Order Entry 4.0 with expanded capabilities for improving operations and increasing efficiency for restaurant…

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2016 Women's Food Service Forum Awards announced

March 14, 2016

The Women's Foodservice Forum announced the recipients of its 2016 Awards for Outstanding Performance and Achievement.

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HotSchedules launches Global Partnership Network

March 14, 2016

HotSchedules, a provider of mobile technology for the restaurant and hospitality industries, introduced its Global Partnership Network.

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Restaurant sales growth weak despite February improvement

March 14, 2016

Chain restaurants posted positive same-store sales growth of 0.4 percent in February after a slow January.

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Schlotzsky's, Moe's Southwest Grill, McAlister's Deli report solid 2015 franchise sales

March 9, 2016

Schlotzsky's finished 2015 with nearly $320 million in system-wide sales, and also exhibited an increase in same-store sales, while Moe's and McAlister's also…

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Manitowoc Foodservice debuts as independent, publicly traded company

March 7, 2016

Manitowoc Foodservice Inc, a supplier of commercial foodservice equipment, has debuted as a standalone, publicly traded company following its spinoff from The…

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Will Chipotle's partnership with crisis PR firm help rebuild reputation?

March 7, 2016

The firm is known for helping Johnson & Johnson recover from a Tylenol tampering incident that killed seven people in 1982.

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Why calculating restaurant labor as percentage of sales is foolish: Part 1

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

It's safe to say, the timely collection of relevant, detailed and accurate information is critical to understanding labor costs.

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Charleys Philly Steaks hires former Fazoli's VP

March 4, 2016

Jon Quinn previously served such food brands as Fazoli's, Bob Evans, Long John Silver's, Applebee's, Damon's International, Golden Corral and Boston Market. He…

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Twisted Root Burger upgrades back-of-house ops

March 4, 2016

Twisted Root Burger Co has upgraded its back-of-house operations by adding total oil management solution from Restaurant Technologies.

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4 ways to control your food costs in 2016

by John Krebs — President, Axis Purchasing

Commodity prices have temporarily fallen and taken some pressure off food cost. Now is the time for strategic buyers to align with manufacturers, distributors…

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HotSchedules, QSR Automations partner to bring restaurants operations to Internet of Things

March 4, 2016

HotSchedules has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things.

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5 ways customers judge your brand

Expert describes five ways customers are judging your fast casual brand.

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RAVE Restaurant group names new president of Pizza Inn

March 1, 2016

RAVE Restaurant Group Inc has named Bob Bafundo as the new president of Pizza Inn.

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