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Operations News & Media

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or…

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El Pollo Loco signs deal with PLM Restaurants

June 21, 2016

PLM Restaurants signed a franchise deal to acquire two existing El Pollo Loco Tucson locations, and open six new locations by August 2019. 

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New plans on the horizon for Fiesta Restaurant Group

June 17, 2016

Fiesta Restaurant Group Inc is separating its current restaurants, Pollo Tropical and Taco Cabana, into two companies. Its headquarters will be moving to…

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The peanut butter (allergy) crunch heard ‘round the country

by Betsy Craig — pres, menutrinfo.com

In what should serve as a cautionary tale for the entire foodservice industry, Panera Bread faces a $500,000 lawsuit over a grilled cheese sandwich…

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From 1 CEO to another: 9 industry topics you can't ignore

Nick Vojnovic, president of Little Greek Fresh Grill/Little Greek Franchise Development, predicts the industry's most important topics and trends.

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Are your restaurants in compliance? Major changes take effect Friday for business first aid kits

by S.A. Whitehead — Food Editor, Net World Media Group

The regulations change this Friday on the bare minimum number and type of medical supplies that all U.S. workplaces must have under the law.

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Pollo Tropical names new chef, marketing leader

June 14, 2016

Pollo Tropical has announced a new chef and a new marketing leader.

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Restaurant Analytics: Brains vs. Beauty

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

We can go on and on debating what is more important, looks or intelligence. But what if we didn't have to?

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Cosi still trying to turn around sales

June 8, 2016

Cosi today reported that estimated system-wide comparable restaurant sales are down, a path the company has been on for the past several periods.

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Wahlburgers appoints classically trained chef to president, COO

June 6, 2016

Wahlburgers has named Maurizio Marfoglia as its president and COO. He will oversee all operations at Wahlburgers in Coney Island and future locations in…

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Part One: A new restaurant sector pokes its way out of the shell in California

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality…

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Quiznos CEO steps down; CFO fills interim position

June 3, 2016

Quiznos President and CEO Doug Pendergast has resigned after a little more than a year in the top spot to "spend more time with his family in Atlanta,…

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It's almost summer: Is your restaurant set for the big stink?

by S.A. Whitehead — Food Editor, Net World Media Group

Summer is just around the corner and so are the odors inherent when warmer weather and food mix at your restaurant. Here are six tips from the maintenance…

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SpeedLine Point of Sale Enhances LiveMaps Visual Dispatch

A new software release from enterprise pizza and delivery point of sale developer SpeedLine Solutions Inc. adds new performance enhancements to leading…

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Zoes Kitchen raises 2016 revenue expectations after successful Q1

June 1, 2016

Zoes Kitchen reported today that its revenue increased 27.6 percent to $80.4 million and that comparable restaurant sales increased 8.1 percent during Q1.

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Why restaurant ordering kiosks won't replace employees

by Bradley Cooper — Editor, Connect Media

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important…

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Domino's wage theft suit could have big implications for chains

by S.A. Whitehead — Food Editor, Net World Media Group

The suit claims that because of the under-calculated hours, employees at the franchises named were not compensated for more than $500,000.

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Mama Fu's appoints president, CFO

May 25, 2016

Mama Fu's Asian House has named Steve Burt as its president and chief financial officer.

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Billy Sims taps former Bennigan's exec for VP gig

May 24, 2016

Billy Sims BBQ has named Jennifer Gamble as the brand's VP of Marketing. Gamble served as VP of Marketing for Dallas-based Bennigan’s Franchising Company…

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Why 'locally sourced,' 'organic' aren't just buzzwords

QSRs need to pay heed to the increasing movement of consumers toward all things healthy and natural, and they need to be authentic about it.

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